ATG Outreach integrates with ATG Customer Intelligence, ATG’s reporting software, to create reports that you can use to view campaign-related data (see the ATG Outreach Guide for Business Users for information on the types of report available). The loading of ATG Outreach reporting data into the ATG Data Warehouse is performed by the ATG Outreach data loading module (ACO.Communication.DW). For evaluation purposes, this module can run on the same server as the ATG Outreach Production/Staging module. For production purposes, however, this module must run on a dedicated server. Note that it cannot use the same server as other ATG data loaders. The Architecture Overview section in the ATG Multiple Application Integration Guide contains a diagram showing recommended server architecture.
To use ATG Outreach report features you must install and configure ATG Customer Intelligence as well as configuring the ATG Outreach data loading module. Procedures for doing so are given later in this guide.
