Before you start installing ATG Outreach modules, it is suggested that you decide whether or not you will use the ATG Configuration and Installation Manager (CIM) to perform post-installation setup. CIM is a utility that walks you through the required configuration tasks, which ensures that all necessary steps are completed and are done in the correct order. ATG 9.3 includes a CIM plug-in for ATG Outreach. Using this plug-in can significantly shorten the setup time for the product.
Important: If you have already configured other ATG products, and you are now adding ATG Outreach, it is recommended that you not use CIM. If you do choose to set up ATG Outreach with CIM on top of an existing ATG installation, be aware that CIM will reconfigure the existing products. In most cases, as long as you specify the existing installation’s parameters, the changes are harmless, but some parts of the process require CIM to recreate database tables and reimport initial data into them, which will cause errors to occur.
This chapter provides instructions for installing and configuring ATG Outreach with and without CIM.
