As part of configuring a staging environment, you must add some external profiles to your ATG Outreach staging server that business users can include in test campaigns. To do so, use an instance of the ACC that has access to the staging server. Make sure at least one of the profiles includes a valid e-mail address that will allow business users to receive and validate any e-mail messages sent as part of their campaigns. For information on how to use the ACC to create profiles, refer to the ATG Personalization Guide for Business Users.

Note that you use the ACC, not the ATG Business Control Center, to add profiles. This requirement exists because the ATG Business Control Center on the management server typically points to the external profile repository on the production server, not the staging server.

Important: In addition, make sure you do not store customer profiles on the staging server. If you do, any customers whose profiles exist in both the staging and production repositories will be included in campaigns twice, once when the campaigns are deployed to staging and again when they are deployed to production.

Test Segments

Make sure that the segments you create for your campaigns exist on the staging server as well as the management and production servers. If necessary, use the ACC to create segments on the staging server; create them as profile groups, making sure you specify the same name and information you used when you created the segment on the management server.

 
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