The ATG Customer Intelligence instance (G) runs in a separate Java process from the other ATG Java clusters. It connects to the Content Store via JDBC and uses a native set of database connection protocols to connect to the ATG Data Warehouse.

The ATG Customer Intelligence instance uses Web services to authenticate visitors against internal users on the agent-facing cluster, the asset management cluster, or both, depending on the configuration of the ATG Custom Authentication Provider component.

For details about running ATG Customer Intelligence on your system, see the ATG Customer Intelligence Installation and Configuration Guide.