ATG Ticketing Guide for Business Users

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Working with Tickets

This section contains information and instructions for working with tickets in the ATG Service Center.

Contents
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Introduction
ATG Ticketing Overview
ATG Ticketing Layout
Working with the Global Context Area
Working with Tickets
Working with Customers
Working with Next Steps
Working with Ticket Tasks
- Working with My Tickets
- Working with All Tickets
ATG Ticketing and ATG Self Service
Index