Uses of Class
atg.svc.agent.environment.EnvironmentException

Packages that use EnvironmentException

atg.svc.agent.environment
atg.svc.clicktoconnect

Uses of EnvironmentException in atg.svc.agent.environment

Methods in atg.svc.agent.environment that throw EnvironmentException

void	EnvironmentTools.addChangeActiveProfileDetail(java.lang.String pProfileId, EnvironmentChangeState pEnvironmentChangeState) Adds a EnvironmentChangeDetail to the EnvironmentChangeState that indicates a change to the active profile item.
void	EnvironmentTools.addChangeActiveTicketDetail(java.lang.String pTicketId, EnvironmentChangeState pEnvironmentChangeState) Adds a EnvironmentChangeDetail to the EnvironmentChangeState that indicates a change to the active ticket item.
void	EnvironmentChangeState.addChangeDetail(EnvironmentChangeDetail pEnvironmentChangeDetail) Adds a new EnvironmentChangeDetail.
void	EnvironmentTools.addNewActiveProfileDetail(java.lang.String pProfileId, EnvironmentChangeState pEnvironmentChangeState) Adds an EnvironmentChangeDetail for a new active customer profile change.
void	EnvironmentTools.addNewActiveTicketDetail(EnvironmentChangeState pEnvironmentChangeState) Adds a EnvironmentChangeDetail to the EnvironmentChangeState that indicates a new ticket ticket item.
void	ServiceEnvironmentMonitor.applyActiveCustomerChangeDetail(EnvironmentChangeDetail pEnvironmentChangeDetail, EnvironmentChangeState pEnvironmentChangeState) Applies the change to the current active customer based on the change detail.
void	ServiceEnvironmentMonitor.applyActiveTicketChangeDetail(EnvironmentChangeDetail pEnvironmentChangeDetail, EnvironmentChangeState pEnvironmentChangeState) Applies the change to the active ticket.
abstract void	EnvironmentMonitor.applyChanges(EnvironmentChangeState pEnvironmentChangeState) This method is called back to apply the changes detailed in the state.
void	EnvironmentTools.applyChanges(EnvironmentChangeState pEnvironmentChangeState) Calls each EnvironmentMonitor to apply the change details in the EnvironmentChangeState
void	ServiceEnvironmentMonitor.applyChanges(EnvironmentChangeState pEnvironmentChangeState) Applies changes to the environment based on the details in the environment change state.
void	EnvironmentTools.changeActiveTicket(java.lang.String pApplicationName, java.lang.String pTicketId, TicketDispositionOptions pTicketDispositionOptions) Changes the environment's active ticket to the given ticket
void	EnvironmentTools.changeNewActiveTicket(java.lang.String pApplicationName) Changes the environment's active ticket to a new ticket
void	EnvironmentTools.changeUser(atg.repository.RepositoryItem pNewProfile, atg.userprofiling.Profile pCustomerProfile) This method loads a new customer profile into the customer profile object.
void	EnvironmentTools.changeUser(java.lang.String pNewProfileId, atg.userprofiling.Profile pCustomerProfile) Loads a new profile into the customer profile object.
void	EnvironmentTools.createWarningsForChangeEnvironment(EnvironmentChangeState pEnvironmentChangeState) Calls each EnvironmentMonitor to add warnings related to the EnvironmentChangeState related to the pending changes detailed in the state.
void	EnvironmentMonitor.createWarningsForEnvironmentChange(EnvironmentChangeState pEnvironmentChangeState) This method is called back to create warnings related to the changes detailed in the state.
void	ServiceEnvironmentMonitor.createWarningsForEnvironmentChange(EnvironmentChangeState pEnvironmentChangeState) Creates the warnings related to Service environment object changes
void	EnvironmentTools.generateChangeDetails(EnvironmentChangeState pEnvironmentChangeState) Generates the List of EnvironmentChangeDetails for the given environment change.
void	EnvironmentMonitor.generateChangeDetails(EnvironmentChangeState pEnvironmentChangeState, EnvironmentChangeDetail pEnvironmentChangeDetail) Adds EnvironmentChangeDetail objects triggered by callbacks about changes to the environment.
protected abstract void	EnvironmentMonitor.generateChangeDetailsForChangeKey(java.lang.String pChangeKey, EnvironmentChangeState pEnvironmentChangeState) This method is called to generate the initial change details for the given change key.
protected void	ServiceEnvironmentMonitor.generateChangeDetailsForChangeKey(java.lang.String pChangeKey, EnvironmentChangeState pEnvironmentChangeState) This method is called to generate change details for the given change key.
protected abstract void	EnvironmentMonitor.generateDependentChangeDetails(EnvironmentChangeDetail pEnvironmentChangeDetail, EnvironmentChangeState pEnvironmentChangeState) This method is called to generate change details that result from the given EnvironmentChangeDetail.
protected void	ServiceEnvironmentMonitor.generateDependentChangeDetails(EnvironmentChangeDetail pEnvironmentChangeDetail, EnvironmentChangeState pEnvironmentChangeState) This method is called to generate change details that result from the given EnvironmentChangeDetail.
protected void	ServiceEnvironmentMonitor.generateDependentDetailsForActiveCustomerChange(EnvironmentChangeDetail pEnvironmentChangeDetail, EnvironmentChangeState pEnvironmentChangeState) Generates change details that result from a change of profile.
protected void	ServiceEnvironmentMonitor.generateDependentDetailsForActiveTicketChange(EnvironmentChangeDetail pEnvironmentChangeDetail, EnvironmentChangeState pEnvironmentChangeState) Generates change details that result from a change of ticket.
abstract java.lang.Object	EnvironmentMonitor.getEnvironmentObject(java.lang.String pEnvironmentObjectName) This method should be implemented to return the environment objects exposed by the environment monitor.
java.lang.Object	ServiceEnvironmentMonitor.getEnvironmentObject(java.lang.String pEnvironmentObjectName) Returns the current customer profile and ticket environment objects
atg.repository.RepositoryItem	EnvironmentTools.getProfileFromDetail(EnvironmentChangeDetail pEnvironmentChangeDetail) Returns the profile repository item from the change detail.
protected void	EnvironmentChangeFormHandler.initChangeState(java.lang.String pEnvironmentChangeKey, java.util.Map pInputParameters, TicketDispositionOptions pTicketDispositionOptions, boolean pDoWarnings) Initializes the state using the form handler's environmentChangeKey and inputParameters.
EnvironmentChangeState	EnvironmentTools.initializeChange(java.lang.String pApplicationName, java.lang.String pEnvironmentChangeKey, java.util.Map pInputParameters, TicketDispositionOptions pTicketDispositionOptions, boolean pIncludeWarnings) Initializes a change to the environment and returns the assoicated state object.
void	EnvironmentMonitor.initializeDefaultsForProfile(atg.repository.MutableRepositoryItem pProfile) This method is called back to initialize a new profile for the environment.
void	EnvironmentTools.initializeDefaultsForProfile(atg.repository.MutableRepositoryItem pProfile) Calls back to each EnvironmentMonitor to initialize the default values of a new profile.
void	EnvironmentTools.initializeEnvironment() Initializes the environment
void	EnvironmentTools.initializeEnvironmentChangeState(EnvironmentChangeState pEnvironmentChangeState, java.lang.String pApplicationName, java.lang.String pEnvironmentChangeKey, java.util.Map pInputParameters, TicketDispositionOptions pTicketDispositionOptions, boolean pIncludeWarnings) This method initializes the given EnvironmentChangeState for the given change key and input parameters.
void	ServiceEnvironmentMonitor.initializeNewTicket(java.lang.String pApplicationName, java.lang.String pInboundChannel) Initializes a new ticket in the holder
boolean	EnvironmentTools.loadNewAnonymousProfile(java.lang.String pProfileId) This method will sets up a new anonymous profile into the active customer profile.
boolean	EnvironmentTools.loadNewAnonymousProfile(java.lang.String pProfileId, atg.userprofiling.Profile pProfile) This method will sets up a new anonymous profile item into the given profile object.
void	EnvironmentTools.loadViewProfile(java.lang.String pProfileId) Loads the given profile into the view profile component.
void	EnvironmentMonitor.postApplyChanges(EnvironmentChangeState pEnvironmentChangeState) This method is called back when applying changes to the environment.
void	ServiceEnvironmentMonitor.postApplyChanges(EnvironmentChangeState pEnvironmentChangeState) Sends the start call event for start new call and end and start new call changes and also resets the call state
void	EnvironmentMonitor.preApplyChanges(EnvironmentChangeState pEnvironmentChangeState) This method is called back when applying changes to the environment.
void	ServiceEnvironmentMonitor.preApplyChanges(EnvironmentChangeState pEnvironmentChangeState) Executes ticket disposition handling for the current ticket.
void	EnvironmentTools.processTicketDisposition(atg.repository.RepositoryItem pTicket, TicketDispositionOptions pTicketDispositionOptions, java.lang.String pApplicationName) Processes the ticket according the disposition options.
void	EnvironmentTools.setViewCustomerProfile(atg.repository.RepositoryItem pProfile) Sets the view profile datasource to the given profile repository item.
void	EnvironmentTools.setViewTicket(atg.repository.RepositoryItem pTicket) Sets the view ticket to the given ticket

Uses of EnvironmentException in atg.svc.clicktoconnect

Methods in atg.svc.clicktoconnect that throw EnvironmentException

void	C2CServiceEnvironmentMonitor.applyChanges(EnvironmentChangeState pEnvironmentChangeState) Noop impl
protected void	C2CServiceEnvironmentMonitor.generateChangeDetailsForChangeKey(java.lang.String pChangeKey, EnvironmentChangeState pEnvironmentChangeState) A profile change detail is generated based on the customer profile id in the C2CRequestData, which is passed in as an input parameter within the environment change state.
protected void	C2CServiceEnvironmentMonitor.generateDependentChangeDetails(EnvironmentChangeDetail pEnvironmentChangeDetail, EnvironmentChangeState pEnvironmentChangeState) A no op impl
java.lang.Object	C2CServiceEnvironmentMonitor.getEnvironmentObject(java.lang.String pEnvironmentObjectName) A no op impl.
protected void	C2CStartNewCall.initChangeState(java.lang.String pEnvironmentChangeKey, java.util.Map pInputParameters, TicketDispositionOptions pTicketDispositionOptions, boolean pDoWarnings) Extends the superclass to create the C2CRequestData object, using the user telephone number supplied as an input parameter, and adds it as an input parameter in the change state.
void	C2CServiceEnvironmentMonitor.postApplyChanges(EnvironmentChangeState pEnvironmentChangeState) For click to connect new calls, this method will save the C2CRequestData object in the current call state and call the LandingPageManger to apply the landing page