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Oracle® x86 Servers Diagnostics Guide For Servers Supporting Oracle ILOM 3.0.x
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Document Information

Preface

1.  Introduction to Diagnostic Tools

About Diagnostic Tools

Strategy for Diagnostics

To Diagnose Server Problems

Service Processor

Standalone Package-Based Diagnostics

Offline Operating System-Based Diagnostics

Online Operating System-Based Diagnostics

Diagnostic Tools for Oracle Servers

BIOS POST

U-Boot

Pc-Check

Oracle VTS

Snapshot Utility

Using the Diagnostic Tools to Troubleshoot a Server

Troubleshooting Scenarios

Diagnostic Test Coverage

Setting Up a Server for Testing

2.  U-Boot Diagnostic Start-Up Tests

U-Boot Diagnostic Start-Up Tests Overview

Server Diagnostic Test Options at Start-Up

U-Boot Diagnostic Test Modes - Normal, Quick, and Extended

Reporting of Diagnostic Failures at Server Start-Up

Running the U-Boot Diagnostic Tests

Before You Begin

To Select a U-Boot Diagnostic Mode to Run at Start-Up

Sample U-Boot Test Output

U-Boot Normal Mode - Test Output Sample

U-Boot Quick Mode - Test Output Sample

U-Boot Extended Mode - Test Output Sample

Sample SP Environmental Variables Showing U-Boot Test Status

3.  Pc-Check Diagnostics Utility

Pc-Check Diagnostics Overview

Accessing the Pc-Check Diagnostics Utility

To Access Pc-Check Using the Oracle ILOM Web Interface

To Access Pc-Check Using the Oracle ILOM CLI

System Information Menu

System Information Menu Options

Advanced Diagnostics Tests

Advanced Diagnostics Tests Menu Options

To Test the Hard Disks of the Server

Immediate Burn-in Testing

Immediate Burn-in Testing Menu Options

Full System Tests

To Run Immediate Burn-in Tests

Deferred Burn-in Testing

To Create and Save Scripts for Deferred Burn-in Testing

Show Results Summary

Show Results Summary Menu Options

Print Results Report

About Pc-Check

Exit to DOS

Index

Accessing the Pc-Check Diagnostics Utility

To access the Pc-Check diagnostics utility, refer to the following sections:

To Access Pc-Check Using the Oracle ILOM Web Interface

  1. Determine the current IP address of the Oracle ILOM SP from one of the following locations:
    • CLI command – The SP has a serial port to which you can attach a terminal device. If you log in to the SP and enter the CLI command show /SP/network, the SP displays the current IP address.
    • System BIOS Setup screen – Press F2 during power-on, then choose Advanced Æ IPMI 2.0 Configuration Æ Set LAN Configuration Æ IP Address.
  2. Connect to the Oracle ILOM SP through a web browser running on a remote server.

    To establish a connection to the Oracle ILOM SP web interface, type the IP address of the Oracle ILOM SP in the browser locator box and press Enter.

  3. Log in to the Oracle ILOM web interface using your user name and password.
  4. Select Remote Control Æ Diagnostics.

    The Diagnostics page is displayed.

  5. From the Run Diagnostics on Boot drop-down list, select one of the following options to run during start-up, then click Save:
    • Disabled
    • Enabled
    • Extended
    • Manual
  6. Select the Remote Power Control tab.

    The Remote Power Control page is displayed.

  7. From the Select Action drop-down list, select Power Cycle and click Save to reboot the server.

    Note that Pc-Check diagnostics will not boot unless Power Cycle is selected. Selecting Reset will not boot Pc-Check diagnostics.

    If you chose the Enabled option, basic diagnostics are run, which take about 3 minutes to complete. If you chose the Extended option, detailed diagnostics are run, which take about 30 minutes to complete. If you chose the Manual option, the server boots to the Pc-Check main menu. The following main menu options are displayed:

    To run a specific hardware component test, select Advanced Diagnostics Tests. To run one of the test scripts supplied by Oracle, select Immediate Burn-in Testing.

    Navigate through the menu items by pressing the arrow keys to move to a menu selection. Press the Enter key to select a menu selection, and press the ESC key to exit a menu. Navigation instructions are shown at the bottom of each screen.

To Access Pc-Check Using the Oracle ILOM CLI

  1. Attach a terminal device to the serial port on the server.

    Alternatively, you can use SSH to open a network CLI session to the Oracle ILOM SP IP address.

  2. Log in to the server SP and enter one of the following commands:
    • ->set /SP/diag state=manual
    • ->set /SP/diag state=enabled
    • ->set /SP/diag state=extended
    • ->set /SP/diag state=disabled
  3. Power-cycle the host. Type these two commands:

    ->stop /SYS

    ->start /SYS

    If you chose the Enabled option, basic diagnostics are run, which take about 3 minutes to complete. If you chose the Extended option, detailed diagnostics are run, which take about 30 minutes to complete. If you chose the Manual option, the server boots to the Pc-Check main menu. The following main menu options are displayed:

    To run a specific hardware component test, select Advanced Diagnostics Tests. To run one of the test scripts supplied by Oracle, select Immediate Burn-in Testing.

    Navigate through the menu items by pressing the arrow keys to move to a menu selection. Press the Enter key to select a menu selection, and press the ESC key to exit a menu. Navigation instructions are shown at the bottom of each screen.