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Oracle® x86 Servers Diagnostics Guide For Servers Supporting Oracle ILOM 3.0.x
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Document Information

Preface

1.  Introduction to Diagnostic Tools

About Diagnostic Tools

Strategy for Diagnostics

To Diagnose Server Problems

Service Processor

Standalone Package-Based Diagnostics

Offline Operating System-Based Diagnostics

Online Operating System-Based Diagnostics

Diagnostic Tools for Oracle Servers

BIOS POST

U-Boot

Pc-Check

Oracle VTS

Snapshot Utility

Using the Diagnostic Tools to Troubleshoot a Server

Troubleshooting Scenarios

Diagnostic Test Coverage

Setting Up a Server for Testing

2.  U-Boot Diagnostic Start-Up Tests

U-Boot Diagnostic Start-Up Tests Overview

Server Diagnostic Test Options at Start-Up

U-Boot Diagnostic Test Modes - Normal, Quick, and Extended

Reporting of Diagnostic Failures at Server Start-Up

Running the U-Boot Diagnostic Tests

Before You Begin

To Select a U-Boot Diagnostic Mode to Run at Start-Up

Sample U-Boot Test Output

U-Boot Normal Mode - Test Output Sample

U-Boot Quick Mode - Test Output Sample

U-Boot Extended Mode - Test Output Sample

Sample SP Environmental Variables Showing U-Boot Test Status

3.  Pc-Check Diagnostics Utility

Pc-Check Diagnostics Overview

Accessing the Pc-Check Diagnostics Utility

To Access Pc-Check Using the Oracle ILOM Web Interface

To Access Pc-Check Using the Oracle ILOM CLI

System Information Menu

System Information Menu Options

Advanced Diagnostics Tests

Advanced Diagnostics Tests Menu Options

To Test the Hard Disks of the Server

Immediate Burn-in Testing

Immediate Burn-in Testing Menu Options

Full System Tests

To Run Immediate Burn-in Tests

Deferred Burn-in Testing

To Create and Save Scripts for Deferred Burn-in Testing

Show Results Summary

Show Results Summary Menu Options

Print Results Report

About Pc-Check

Exit to DOS

Index

System Information Menu

The System Information menu provides several options that you can choose to view information about the server.

System Information Menu Options

System Information Menu Options describes each option in the System Information menu.

Table 3-1 System Information Menu Options

Option
Description
System Overview
Includes basic information about your server, motherboard, BIOS, processor, memory cache, drives, video, modem, network, buses, and ports.
Hardware ID Image
Enables you to create a document showing information about your server, including comparisons between the updates and the newest versions of your server. XML is the format used to create and display this information; however, you can also choose a text (.txt) format.
System Management Information
Provides information obtained from the server about the BIOS type, server, motherboard, enclosure, processors, memory modules, cache, slots, server event log, memory array, memory devices, memory device mapped addresses, and server boot.
PCI Bus Information
Includes details about specific devices from pci-config space within the server, similar to the System Management Information option.
IDE Bus Information
Shows the master/slave devices on the primary and secondary IDE controllers.
PCMCIA/CardBus Information
Might not be relevant to all servers.
Interrupt Vectors
Lists and details device interrupt vector information.
IRQ Information
Shows hardware interrupt assignments.
Device Drivers
Shows device drivers loaded under Open DOS.
APM Information
Tests the Advanced Power Management (APM) capabilities of the server. You can choose to change the power state, view the power status, indicate CPU usage, get a power management (PM) event, or change the interface mode.
I/O Port Browser
Shows the I/O port assignments for the hardware devices on the server.
Memory Browser
Enables you to view the mapped memory for the entire server.
Sector Browser
Reads sector information from the hard disks and DVD disks sector by sector.
CPU Frequency Monitor
Tests the processor speed.
CMOS RAM Utilities
Shows the CMOS settings of the server.
SCSI Utilities
Might not be relevant to all servers.
Text File Editor
Opens a text file editor.
Start-Up Options
Enables you to set up options for diagnostic testing.