The tools described in this section provide user interfaces for reporting and analysis, as well as server functionality for routing and processing user requests. These components include the following:
Report Studio—Lets report authors create, edit, and distribute a wide range of professional reports. They can also define corporate-standard report templates for use in Query Studio, and edit and modify reports created in Query Studio or Analysis Studio. ATG Report Studio provides powerful functionality, such as bursting, prompts, and advanced charting, and provides many ways to customize reports. Unlike Query Studio, when you use Report Studio, data is not immediately visible. You must run the report to view current data.
For more information and instructions about Report Studio, see the ATG Report Studio User Guide.
Query Studio—An ad-hoc reporting tool that lets users quickly design, create and save reports to meet reporting needs not covered by the standard, professional reports created in Report Studio.
For more information and instructions about Query Studio, see the ATG Query Studio User Guide.
Analysis Studio—Allows business users to explore, analyze, and compare dimensional data. Users can quickly analyze critical corporate data from any angle to find trends, understand why business events occur, and then make effective decisions. Analysis Studio provides access to dimensional, online analytical processing (OLAP), and dimensionally modeled relational data sources. Analyses created in Analysis Studio can be opened in Report Studio and used to build professional reports.
Event Studio—Users can set up agents to monitor data and perform tasks when business events or exceptional conditions occur. Agents can publish details to the portal, deliver alerts by email, run and distribute reports based on events, and monitor the status of events. For example, a support call from a key customer or the cancellation of a large order may trigger an event, sending an email to the appropriate people.
Metric Studio—Users can create and deliver a customized scorecarding environment for monitoring and analyzing metrics throughout your organization. Users can monitor, analyze, and report on time-critical information by using scorecards based on cross-functional metrics. This can shows you where your organization is successful and where it needs improvement. It tracks performance against agreed targets and indicates the current status so that decision makers at every level of the organization can react and plan.
Cognos Configuration—A tool used to configure ATG Customer Intelligence, and to start and stop its services.
Report Viewer—A portlet in which you can view and interact with any type of published ATG Customer Intelligence content. It is accessible through Reporting Center and any existing enterprise portal.
Content Manager—The ATG Customer Intelligence service that manages the storage of customer application data, including security, configuration data, models, metrics, report specifications, and report output. Content Manager is needed to publish models, retrieve or store report specifications, manage scheduling information, and manage the ACI namespace. Content Manager stores information in a content store database.
Composite Information Server—Provides access to additional data sources such as LDAP, JDBC, Open XML and WSDL, and improves performance when querying data from different data sources.