Profiles for external users (typically site visitors and customers) are usually created automatically by the system. However, you need to create profiles manually for internal users and preview users.

When you create a profile, you specify values for the properties defined for the user item descriptor in the profile repository. A default set of profile properties is provided with the Business Control Center. If they do not meet your business requirements, you can extend the profile definition to include different or additional properties. For information on how to do this, refer to the ATG Personalization Programming Guide.

To create a profile, complete the following steps:

  1. Display the Home page.

  2. Expand the Personalization option and select Internal Users.

  3. Click the Create New icon and select the type of profile you want to create, typically User. (If your environment includes profile sub-types, the base profile type and sub-types appear as options. See Understanding Profile Sub-Types for more information.)

  4. Enter values for any required properties, which are shown with an asterisk. For most environments, a login name and password are required.

    Login Name: Login names must be unique within each profile repository. You can enter any combination of letters, numbers, and special characters, including spaces. For Business Control Center users, the value you specify here is the value the user specifies in the Username field when he or she logs in. Typically, customer-facing Web sites include a form that allows users to change their login names.

    Login names are case sensitive for all databases except MS SQL. Use caution when creating profiles on MS SQL so that you do not create the same profile twice with different capitalization.

    Password: The default profile repository requires each profile to have a password, so you must enter one when you create a profile. The password can contain up to 32 characters. Business Control Center users enter the value of this property in the Password field when they log in.

    Passwords are case sensitive for all databases except MS SQL.

    The password appears as asterisks when you type it. The next time you or anyone else displays this screen, the property will be blank. You cannot view the value, but if necessary you can change the password by entering a new one.

    Typically, customer-facing Web sites include a form that allows users to change their passwords.

  5. When you have finished specifying property values for all tabs, click Create, which adds the profile to the system. For information on editing specific properties, see Editing Profiles.