Event server problems are relatively rare, but if the other troubleshooting measures described in this section do not provide answers, you should look into your configuration. To verify your event server configuration:
For each Oracle ATG Web Commerce instance running the
DAF.Searchmodule (asset management, production, and staging if used), use Dynamo Server Admin to view the/atg/search/routing/repository/SearchConfigurationRepository. See the ATG Installation and Configuration Guide for information on accessing Dynamo Server Admin.Find the
eventServerproperty and click on the component value, for example/atg/dynamo/server/SQLRepositoryEventServer.Record the
localPortandhostAddrorhostNameproperties of the server.Ensure that the event server’s
autoUpdateSubscribersproperty is true.Invoke the
checkSubscriptionsmethodSelect a single /
atg/dynamo/service/jdbccomponent on one Oracle ATG Web Commerce instance.In the Examine the Repository, Control Debugging section of the page, select List all Items on the
das_gsa_subscriberrow.Find all instances of
SearchConfigurationRepositoryin the resulting list, and ensure that each host and port value you recorded previously are found in the address and port values.

