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SPARC M8 and SPARC M7 Servers Product Notes

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Updated: January 2022
 
 

FRUID Inaccessible Faults Occur After an SP Failover (26403735)

After an SP failover, the server might produce multiple fault.fruid.inaccessible faults. Use the show /SP/logs/event/list Oracle ILOM command to list these FRUID inaccessible fault messages.

Recovery: Follow these steps to correct the issue at the Oracle ILOM prompt.

  1. Confirm that an SP failover occurred.

    Look at the show /SP/logs/event/list command output for Failover completed messages near the time of the faults. For example, see Failover completed. Active SP is /SYS/SP1/SPM0. in the following example output.

    -> show /SP/logs/event/list
    
    Event
    ID    Date/Time                Class    Type     Severity
    ----- ------------------------ -------- -------- --------
    5092 Tue Jul 18 16:30:00 2017 Fault Fault critical
    Fault detected at time = Tue Jul 18 16:30:00 2017. The suspect component: /SYS/ROPNL has fault.fruid.inaccessible with probability=100. Refer to http://support.oracle.com/msg/ILOM-8000-D8 for
    details.
    5091 Tue Jul 18 16:29:12 2017 Fault Fault critical
    Fault detected at time = Tue Jul 18 16:29:12 2017. The suspect component: /SYS/PS1 has fault.fruid.inaccessible with probability=100. Refer to http://support.oracle.com/msg/ILOM-8000-D8 for
    details.
    5090 Tue Jul 18 16:27:28 2017 Fault Fault critical
    Fault detected at time = Tue Jul 18 16:27:28 2017. The suspect component: /SYS/PS2 has fault.fruid.inaccessible with probability=100. Refer to http://support.oracle.com/msg/ILOM-8000-D8 for
    details.
    5089 Tue Jul 18 16:26:19 2017 System Log minor
    Host ID 0: Solaris running
    5088 Tue Jul 18 16:26:16 2017 System Log minor
    Host ID 1: Solaris running
    5087 Tue Jul 18 16:24:36 2017 Reset Log minor
    /Servers/PDomains/PDomain_0 is now managed by PDomain SPP /SYS/SP1/SPM0.
    5086 Tue Jul 18 16:24:36 2017 Reset Log minor
    /System/DCUs/DCU_0 is now managed by /SYS/SP1/SPM0.
    5085 Tue Jul 18 16:24:29 2017 Reset Log minor
    Failover completed. Active SP is /SYS/SP1/SPM0.
    5084 Tue Jul 18 16:20:02 2017 Reset Log minor
    Failover on /SYS/SP1/SPM0 initiated by user command.
    5083 Tue Jul 18 15:55:33 2017 System Log minor
    Host ID 0: Solaris running
    5082 Tue Jul 18 15:55:31 2017 System Log minor
    Host ID 1: Solaris running
  2. Locate the resources associated with the fault.fruid.inaccessible messages and note the UUIDs.

    Use one of these two methods to identify the resources.

    • Use the show /System/Open_Problems command to list the open problems.

      -> show /System/Open_Problems
      
      Open Problems (10)
      Date/Time                Subsystems         Component
      ------------------------ ------------------ ------------
      Tue Jul 18 16:27:28 2017 Power PS2 (Power Supply 2)
      The persistent storage on a FRU cannot be accessed. (Probability:100, UUID:da75f76a-8501-69c4-ccb8-eab003f3867b, Resource:/SYS/PS2, Part Number:7068817, Serial Number:400000G+1348B20BTT,
      Reference Document:http://support.oracle.com/msg/ILOM-8000-D8)
      Tue Jul 18 16:29:12 2017 Power PS1 (Power Supply 1)
      The persistent storage on a FRU cannot be accessed. (Probability:100, UUID:af79b458-c58e-449d-ec12-aa09511b43a2, Resource:/SYS/PS1, Part Number:7068817, Serial Number:400000G+1347B20BF9,
      Reference Document:http://support.oracle.com/msg/ILOM-8000-D8)
      Tue Jul 18 16:30:00 2017 System ROPNL (Indicator Module)
      The persistent storage on a FRU cannot be accessed. (Probability:100, UUID:2eab490b-bd40-e71c-f9e1-b579fa51f67e, Resource:/SYS/ROPNL, Part Number:7084768, Serial Number:465769T+14037L0091,
      Reference Document:http://support.oracle.com/msg/ILOM-8000-D8)
    • Use the fmdadm faulty command at the fault management shell to list the open problems.

      -> start /SP/faultmgmt/shell
      Are you sure you want to start /SP/faultmgmt/shell (y/n)? y
      
      faultmgmtsp> fmadm faulty
      ------------------- ------------------------------------ -------------- --------
      Time UUID msgid Severity
      ------------------- ------------------------------------ -------------- --------
      2017-07-18/16:30:00 2eab490b-bd40-e71c-f9e1-b579fa51f67e ILOM-8000-D8 Major
      
      Problem Status : open
      Diag Engine : fdd 1.0
      System
      Manufacturer : Oracle Corporation
      Name : SPARC M8-8
      Part_Number : 30000002+3+1
      Serial_Number : AK00000000
      
      System Component
      Firmware_Manufacturer : Oracle Corporation
      Firmware_Version : (ILOM)4.0.1.0,(POST)5.7.x-_37b078bcd3e8,(OBP)4.42.2-_07.06.2017,(HV)1.19.x-
      Firmware_Release : (ILOM)2017.07.14,(POST)2017.07.06,(OBP)2017.07.06,(HV)2017.07.06
      
      ----------------------------------------
      Suspect 1 of 1
      Problem class : fault.fruid.inaccessible
      Certainty : 100%
      Affects : /SYS/ROPNL
      Status : faulted
      
      FRU
      Status : faulty
      Location : /SYS/ROPNL
      Manufacturer : Celestica Holdings PTE LTD
      Name : MODLE,PWR,CMIOU
      Part_Number : 7084768
      Revision : 01
      Serial_Number : 465769T+14037L0091
      Chassis
      Manufacturer : Oracle Corporation
      Name : SPARC M8-8
      Part_Number : 30000002+3+1
      Serial_Number : AK00000000
      
      Description : The persistent storage on a FRU cannot be accessed.
      
      Response : The system will continue running. If not yet running, the
      affected FRU may not be usable.
      
      Impact : Possible loss of resources if platform is not yet started.
      
      Action : Please refer to the associated reference document at
      http://support.oracle.com/msg/ILOM-8000-D8 for the latest
      service procedures and policies regarding this diagnosis.
      
      ------------------- ------------------------------------ -------------- --------
      Time UUID msgid Severity
      ------------------- ------------------------------------ -------------- --------
      2017-07-18/16:29:12 af79b458-c58e-449d-ec12-aa09511b43a2 ILOM-8000-D8 Major
      
      Problem Status : open
      Diag Engine : fdd 1.0
      System
      Manufacturer : Oracle Corporation
      Name : SPARC M8-8
      Part_Number : 30000002+3+1
      Serial_Number : AK00000000
      
      System Component
      Firmware_Manufacturer : Oracle Corporation
      Firmware_Version : (ILOM)4.0.1.0,(POST)5.7.x-_37b078bcd3e8,(OBP)4.42.2-_07.06.2017,(HV)1.19.x-
      Firmware_Release : (ILOM)2017.07.14,(POST)2017.07.06,(OBP)2017.07.06,(HV)2017.07.06
      
      ----------------------------------------
      Suspect 1 of 1
      Problem class : fault.fruid.inaccessible
      Certainty : 100%
      Affects : /SYS/PS1
      Status : faulted
      
      FRU
      Status : faulty
      Location : /SYS/PS1
      Manufacturer : Power-One, Inc.
      Name : A261_POWER_SUPPLY
      Part_Number : 7068817
      Revision : 21
      Serial_Number : 400000G+1347B20BF9
      Chassis
      Manufacturer : Oracle Corporation
      Name : SPARC M8-8
      Part_Number : 30000002+3+1
      Serial_Number : AK00000000
      
      Description : The persistent storage on a FRU cannot be accessed.
      
      Response : The system will continue running. If not yet running, the
      affected FRU may not be usable.
      
      Impact : Possible loss of resources if platform is not yet started.
      
      Action : Please refer to the associated reference document at
      http://support.oracle.com/msg/ILOM-8000-D8 for the latest
      service procedures and policies regarding this diagnosis.
      
      ------------------- ------------------------------------ -------------- --------
      Time UUID msgid Severity
      ------------------- ------------------------------------ -------------- --------
      2017-07-18/16:27:28 da75f76a-8501-69c4-ccb8-eab003f3867b ILOM-8000-D8 Major
      
      Problem Status : open
      Diag Engine : fdd 1.0
      System
      Manufacturer : Oracle Corporation
      Name : SPARC M8-8
      Part_Number : 30000002+3+1
      Serial_Number : AK00000000
      
      System Component
      Firmware_Manufacturer : Oracle Corporation
      Firmware_Version : (ILOM)4.0.1.0,(POST)5.7.x-37b078bcd3e8,(OBP)4.42.2-_07.06.2017,(HV)1.19.x
      Firmware_Release : (ILOM)2017.07.14,(POST)2017.07.06,(OBP)2017.07.06,(HV)2017.07.06
      
      ----------------------------------------
      Suspect 1 of 1
      Problem class : fault.fruid.inaccessible
      Certainty : 100%
      Affects : /SYS/PS2
      Status : faulted
      
      FRU
      Status : faulty
      Location : /SYS/PS2
      Manufacturer : Power-One, Inc.
      Name : A261_POWER_SUPPLY
      Part_Number : 7068817
      Revision : 21
      Serial_Number : 400000G+1348B20BTT
      Chassis
      Manufacturer : Oracle Corporation
      Name : SPARC M8-8
      Part_Number : 30000002+3+1
      Serial_Number : AK00000000
      
      Description : The persistent storage on a FRU cannot be accessed.
      
      Response : The system will continue running. If not yet running, the
      affected FRU may not be usable.
      
      Impact : Possible loss of resources if platform is not yet started.
      
      Action : Please refer to the associated reference document at
      http://support.oracle.com/msg/ILOM-8000-D8 for the latest
      service procedures and policies regarding this diagnosis.
  3. After noting the UUIDs of the faults, repair them using the fmadm repair command at the fault management prompt.

    If you are not yet at the fault management shell, start the shell using the start /SP/faultmgmt/shell command.

    -> start /SP/faultmgmt/shell
    Are you sure you want to start /SP/faultmgmt/shell (y/n)? y

    Use the fmadm repair command to clear the faults.

    faultmgmtsp> fmadm repair 2eab490b-bd40-e71c-f9e1-b579fa51f67e
    faultmgmtsp> fmadm repair af79b458-c58e-449d-ec12-aa09511b43a2
    faultmgmtsp> fmadm repair da75f76a-8501-69c4-ccb8-eab003f3867b
    faultmgmtsp> exit