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Oracle® ZFS Storage ZS5-ES Installation Guide, Release OS8.6.x

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Updated: March 2017
 
 

Installation Troubleshooting

If you experience problems while setting up your appliance, see the troubleshooting information in the following table.

Problem
Possible Solution
Controller powers on, but the monitor does not.
  • Is the Power button for the monitor turned on?

  • Is the monitor power cord connected to a wall outlet?

  • Is the monitor power cord connected to the monitor?

  • Does the wall outlet have power? Test by plugging in another device.

No video is displayed on the monitor screen.
  • Is the monitor cable attached to the video connector?

  • Does the monitor work when connected to another system?

  • If you have another monitor, does it work when connected to the original system?

  • If, after POST and BIOS are complete, you no longer see video output on your monitor and see only a flashing cursor, check the configuration of the operating system to determine if it is configured to redirect its output exclusively over the serial line.

Controller does not power on when the front panel Power button is pressed.
Keep notes on the following situations in case you need to call Oracle Service Personnel:
  • Is the Power/OK LED illuminated on the front of the system? (Ensure that the power cord is connected to the system and to a grounded power receptacle.)

  • Does the wall outlet have power? Test by plugging in another device.

  • Does the monitor sync within five minutes after power-on? (The green LED on the monitor stops flashing and remains illuminated.)

  • Check Oracle ILOM fault management settings to ensure that there are no faulty components or incorrect power management settings that might be preventing the system from powering on.