Hotel Credit
The MICROS Retail OSCAR POS system allows the connection of a terminal to a hotel reservation system. Communication, i.e. transfer of a guest bill to the hotel room bill of a guest from a terminal to the connected hotel booking system takes place from finalisation with the payment type Hotel credit.
The communication is achieved via the appropriate DTM protocol which is provided in accordance with the background system in use and is programmed under Device. The following protocols are possible PP-ADS, B-PROTO / BSC-ASYNC /TCP/IP etc. A process unit of type MICROS Retail OSCAR POS Device deals with the communication.
Connection of the following hotel booking systems is supported at present:
- Infohotel +
- Felix
- Fidelio
- Micros Fidelio (XML communication)
For the communication with the Micros Fidelio Hotel credit system the Application -> System -> User interface -> Applications -> Watch communication must be configured.
If other hotel booking systems are required the message descriptions may have to be adapted to the requirements of the different application programs on the background processor. The adjustment work has to be done in FGL program "KasseDev.fgl". Other functions are also added here, see examples for Infohotel + , Fidelio and Felix.
The following FGL functions are at present in the FGL program "KasseDev.fgl":
Infohotel +
- FGL request function = PayPos.hotplusRequest
- FGL answer function = PayPos.hotplusAnswer
- FGL booking function = PayPos.hotplusBooking
Felix
- FGL request function = PayPos.felixRequest
- FGL answer function = PayPos.felixAnswer
- FGL booking function = PayPos.felixBooking
Fidelio
- FGL request function = PayPos.fidelioRequest
- FGL answer function = PayPos.fidelioAnswer
- FGL booking function = PayPos.fidelioBooking
These function call-ups must be entered in program Hotel credit as per the hotel booking system in use.
Micros Fidelio (XML Kommunikation
- FGL request functuin = fidelioXMLRequ
- FGL answer function = fidelioXMLAnsw
- FGL book function = fidelioXMLBook
These function call-ups must be entered in program Hotel credit as per the hotel booking system in use.
- FGL connect function = fidelioLinkDescr
(In program System -> user interface -> Applications -> Watch communication). - FGL answer function = fidelioLinkAlive
(In program System -> user interface -> Applications -> Watch communication).
The hotel credit handling is set up as follows:
- Set up a Process unit type Device.
- Set up the appropriate device protocol PP-ADS, B-PROTO / BSC-ASYNC /TCP/IP so that the MICROS Retail OSCAR POS program can communicate with the connected hotel booking system.
- Link the processing unit, type Device to the appropriate device protocol.
- Program a payment type in program Payment type for settlement with hotel credit.
- Update the parameters required for this payment type with program Payment parameter. Define the POS type for which this type of finalisation is permitted with this program.
- Update the Hotel credit parameter in the Branch. Enter the appropriate functions for one of the integrated hotel booking functions Felix or Infohotel +.
Booking sequence for transfer of a guest bill to the hotel room
- Select a table via the <GC> key.
- Press key <GC-BON> or <GC-FORM> to start bill finalisation.
- Press payment type key Hotel credit.
- Entry of room no. (e.g. 325) is requested.
- Entry of the max. 5-digit room no. and, if applicable, the 1-digit guest no. and confirmation with key <ST>.
- Request message to hotel booking system = (03 09 0001 9999 00325 0 remainder at will).
- Answer message positive (= 03 08 9999 0001 00 00325 0 xxxxxxZimmermann) (max. 16 digits)
- Guest name is shown in display
- Press the payment type key Hotel credit to confirm transfer of the guest bill to the room no. of the guest.
- Booking message (=03 09 9999 0001 00325 xxxxxxxx 0004550) booking of the bill
amount, e.g. 45,50 to room no.325
() - Answer message positive (= 08 09 9999 0001 00325 xxxxxxxx 0004550)
- Answer message negative (= 03 08 9999 0001 05 00325 0) remainder at will.
- Display "SEVERAL GUESTS"
- Press <C> key to end the hotel credit request.
- Press key <ST> to select another payment type.
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