Hotel Credit

The following program description deals with:

Remarks on the Program Function
Remarks on the Input Fields
Use the Index to view the field descriptions required.

Remarks on the Program Function

With this program you can update the data for hotel credit recordings, i.e. create, change or delete the existing ones. You can also display the data on the screen for enquiry only.

Hotel credit is a payment transaction where a hotel guest transfers the bill (e.g. in the hotel restaurant) to a room account.

This payment type is only applicable when the terminal system is connected to a background hotel reservation system via the appropriate transfer protocol. At present MICROS Retail OSCAR POS supports the systems

Infohotel +
Felix
Fidelio
Micros Fidelio (XML communication)
For the communication with the Micros Fidelio Hotel credit system the Application -> System -> User interface -> Applications -> Watch communication must be configured.

On top of the necessary data transmission protocol, the communication between the terminal and the reservation system is achieved by the Hotel Credit program. When the payment key "Hotel Credit" is pressed on the terminal, the system initiates a request to the background system to check if the guest has a valid room account. If a positive answer telegram is returned, then the terminal system is authorized to send the posting telegram.

Note:

To find out more about how to implement hotel credit in MICROS Retail OSCAR POS POS, go to the section Setting up Hotel Credit.

Remarks on the Input Fields

This paragraph will provide a short overview over the options available for updating these Basic Data.

Just like in almost any other program:

The Input Mask may be different in your MICROS Retail OSCAR POS program depending on the set-up of the application. In some cases some Data Fields may be missing.
Some input fields may contain default values or defined selection options; these cannot be updated.
The input mask contains some fields that require an entry and others in which entries are optional.
If the data record is updated via multi-page input masks, go to the Dialog Window by clicking on the appropriate buttons with <Mouse key 1>.
The same procedure applies to call up another update program from this program.
In some cases you may find that so-called "Switches" which - depending on the default - can be activated or deactivated with <Mouse key 1>. Activated switches are identified by their dark color, deactivated switches are lighter-colored.

Company

Permitted input range: numeric, 1 - 9999

Select the number of the company in which the hotel credit posting is to be set up.

If the number is not known, it can be looked up and selected by using the search function.

Branch

Permitted input range: numeric, 1 - 9999

Select the number of the branch in which the hotel credit posting is to be set up.

If the number is not known, it can be looked up and selected by using the search function.

Payment type

Permitted input range: numeric 1 - 999

Enter here the payment type number which is defined for the hotel credit transaction in the system.

The maintenance of payment types is performed using the Payment Type program (e.g. Payment type: 10, Designation: Hotel Credit, Category: Credit).

Installation

Permitted input range: numeric, 1 - 9999

The number of the installation assigned to the branch is displayed here. Installations are maintained with the Installation program (see also Setting up of Hotel Credit).

Process unit

Permitted input range: numeric, 1 - 9999

Number of the assigned processing unit. The maintenance is performed with the Process Unit program (see also Setting up of Hotel Credit). Configure a processing unit of type Device.

Device

Permitted input range: numeric, 1 - 9999

Number of the assigned device. The maintenance is performed with the Device program (see also Setting up of Hotel Credit).

Default Fidelio subtotal

Default = 1

Input mode

Field with firmly defined selection options

Select one of the input modes offered by clicking onto the field and then a second click onto the option required.

The system offers the following input modes:

Room number
(only the room number is requested)
Room alphanumeric
(room number in numeric and alphabetical characters)
Room or Guest
(room number or guest name is requested

FGL request function

Permitted input range: alphanumeric, max 14 characters

Enter here the name of the FGL program performing the request function. This can be obtained from the ADS System Support Personnel. This depends on the integrated hotel booking system.

Infohotel +:
FGL request function = hotplusRequest
Felix
FGL request function = felixRequest

Fidelio
FGL request function = fidelioRequest
FGL request function = fidelioXMLRequ (only for communication via XML with the hotel system Fidelio)

The requests to the hotel system can be set up according to individual needs, for example, if the room is actually occupied, if the guest is of good credit standing.

The message layout is available in file KassePayPos.fgl.

FGL answer function

Permitted input range: alphanumeric, max 14 characters

Each possible answer from the hotel system is stored under a unique name (name of the FGL program). Name and program content are given or established by MICROS Retail Deutschland GmbH. By means of this, the terminal system can interpret the answer to the request. Booking function to the room account can be initiated if the answer is positive. The following FGC functions apply to the currently supported hotel booking systems:

Infohotel +:
FGL answer function = hotplusAnswer
Felix:
FGL answer function = felixAnswer
Fidelio:
FGL answer function = fidelioAnswer
FGL answer function = fidelioXMLAnsw (only for communication via XML with the hotel system Fidelio)

The message layout is available in file KassePayPos.fgl.

FGL book function

Permitted input range: alphanumeric, max 14 characters

For positive answer, the payment is posted to the room account of the guest.

The value to be entered into this field has to be provided by the MICROS Retail System Support Personnel. This depends on the integrated hotel booking system.

Infohotel +:
FGL book function = hotplusBooking
Felix
FGL book function = felixBooking
Fidelio
FGL book function = fidelioBooking
FGL book function = fidelioXMLBook (only for communication via XML with the hotel system Fidelio)

The requests to the hotel system can be set up according to individual needs, for example, if the room is actually occupied, if the guest is of good credit standing.

The message layout is available in file KassePayPos.fgl.

Multiple answer

Button activated : Multiple answers are allowed.
Button deactivated : Multiple answers are not allowed.

Multiple answer is the possibility of receiving more than one answers (e.g. room number and guest number) to one request to the background hotel system.

XML interface

Button activated : The communication with the hotel system Fidelio is carried out via the XML protocol.
Button activated: The communication with the hotel system Fidelio is carried out via the ASCII protocol..

Note:

For the communication via XML protocol, the option "XML interface" has to be activated and the respective function names must be entered into the fields "FGL connect function", "FGL request function", FGL answer function" and "FGL book function.

Keep connect open

Button activated : The connection to the hotel system Fidelio will be caused to stay open continuously.
Button activated: The connection to the hotel system Fidelio will be closed after each request.

MICROS Retail Deutschland GmbH
Salzufer 8
D-10587 Berlin
Germany