Chapter 2: Establishing Price Override Reason Codes (WPOR)

Purpose: Price override reason codes let an authorized operator change an item price or enter an item at no charge in Order Entry or Order Maintenance. You need to designate one or more price override reason codes for promotional, telemarketing, or upsell items that may be added to an order automatically. When an item is added to the order from a promotion, the system updates the Override field on the order detail line with the default override reason code designated for the type of promotion or upsell so that you can track the discounts by override reason. Price overrides apply only at the line item level.

The Price Override Reason file stores the number of price overrides and the net discount associated with each reason code.

You can set up the following default price override reason codes in the System Control file:

• Default Price Override Reason (B35)

• Price Override Reason for Same Price Exchanges (D92)

• Telemarketing Special Price Override Reason (F36)

• Price Table Level Override Code (E05)

• Price Override Reason for E-Commerce (G73)

• Price Override Reason for Pre Billed Amount Item (J73)

You can also specify a Price Override Limit Percent (E55) in the System Control file. Operators cannot exceed this percentage without the proper authority.

In this chapter:

• Overriding the Item/SKU Offer Price

• Work with Price Override Reason Screen

• Create Price Override Reason Screen

• Change Price Override Reason Screen

• Display Price Override Reason Screen

Overriding the Item/SKU Offer Price

The Override item offer price field for a price override reason code indicates whether to use the price override amount entered in order entry as the item/SKU offer price for the order. The item offer price is stored in the Order Detail file for each order line. The following table describes how the system handles various functions depending upon how this flag is set for a price override reason code:

Function	Flag is set to Y	Flag is set to N	For examples, see:
posting the sale price to the General Ledger Interface file	• Credit the price override amount that you enter in order entry to Merchandise sales. • Debit the difference between the price override entered and the selling price (resulting from any additional discounts) to Merchandise discount.	If there is an offer price: • Credit the offer price to Merchandise sales. • Debit the difference between the offer price and the selling price (including any additional discounts) to Merchandise discount. If there is no offer price: • Credit the entire selling price (reflecting any additional discounts) to Merchandise discount.	Posting Merchandise Sales and Discounts for Price Overrides
calculating the discount amount on an order or order detail line	The discount amount equals the difference between the override price entered and the final selling price; in other words, it equals any additional discounts applied after the price override.	• If an item/SKU offer price exists, the discount amount equals the difference between the offer price and the selling price. • If an item/SKU offer price does not exist, the discount amount equals the selling price of the item, presented as a negative number.	The Discount field at the Display Invoice Header Screen
evaluating the order or order detail line for a minimum coupon dollar amount	The system uses the price override amount entered to evaluate the order or line for a dollar minimum.	The system uses the regular, single-unit offer price of the item or SKU to evaluate the order or line for a dollar minimum. If there is no offer price, the item cannot qualify for a coupon with a dollar minimum.	How an Order or Item Qualifies for a Coupon
highlighting discounted prices if the Display Order Line Discount Messages (F01) system control value is set to Y	The system does not highlight the overridden price.	The system highlights the overridden price and displays the discount calculation message if an item/SKU offer price exists.	The Display Order Line Discount Messages (F01) system control value and Discount Calculation Messages

Important: The setting of the Override item offer price field has no effect on orders you receive through the e-commerce interface. If there is a price override reason code in the new order message, the system always processes these orders as if the field is set to N.

Work with Price Override Reason Screen

How to display this screen: Enter WPOR in the Fast path field at the top of any menu or select Work with Price Override Reasons from a menu.

OER0010 DISPLAY Work with Price Override Reason 5/12/98 16:32:06 Sarah`s Joke Shop Opt Rsn Description Type options, press Enter. 2=Change 4=Delete 5=Display C CUSTOMER SATISFACTION E PRICING ERROR F FREE GIFT G GIFT CERTIFICATE P PROMOTIONAL PRICING F3=Exit F6=Create F12=Cancel F21=Print list F24=Select company

Field	Description
Reason	A code that represents a reason for overriding a price during order entry or order maintenance. Alphanumeric, 1 position; optional.
Description	The description associated with the price override reason code. Alphanumeric, 30 positions; optional.

Screen Option	Procedure
Create a price override reason code	Press F6 to advance to the Create Price Override Reason Screen.
Change a price override reason code description	Enter 2 next to a code to advance to the Change Price Override Reason Screen.
Delete a price override reason code	Enter 4 next to the code. Note: You can delete a price override reason code at any time. However, you will lose any data associated with the reason code that is stored in the Price Override file. Additionally, if the reason code is defined as a default in the System Control file, deleting the code will cause the system to display error messages in order entry.
Display a price override reason code	Enter 5 next to a code to advance to the Display Price Override Reason Screen.

Create Price Override Reason Screen

Purpose: Use this screen to create price override reason codes for use in Order Entry and Order Maintenance.

How to display this screen: Press F6 at the Work with Price Override Reason Screen.

OER0028 ENTER Create Price Override Reason 7/11/02 11:12:27 Sarah`s Joke Shop Price override code . . . . . . Description . . . . . . . . . . Override Item Offer Price . . . (Y/N) F3=Exit F12=Cancel

Field	Description
Price override code	A code that identifies the reason to override a price during order entry or order maintenance. Alphanumeric, 1 position. Create screen: required. Change screen: display-only.
Description	The description associated with the price override reason code. Alphanumeric, 30 positions; required.
Override item offer price	This flag indicates whether to use the price override amount entered in order entry as the item/SKU offer price for the order. The item offer price for each order line is stored in the Order Detail file. Valid values are: • Y = Override the price, if any, specified for the item/SKU offer on the Order Detail line, and store the price override amount in the Original price and Offer price fields in the Order Detail file. • N or blank = Do not override the price specified for the item/SKU offer. See Overriding the Item/SKU Offer Price for an overview of how each setting works. Note: The setting of this field has no effect on orders you receive through the e-commerce interface. If there is a price override reason code in the new order message, the system always processes these orders as if the field is set to N. Alphanumeric, 1 position; optional.
Nbr of overrides (Number of overrides)	The number of times this price override reason code has been used in order entry or order maintenance. Note: This field appears on the Display Price Override Reason Screen only. Numeric, 5 positions; display-only, updated by the system.
Total discount	The total discount dollars represented by usage of this price override reason code. This number is calculated by subtracting the override price from the offer price, and is not updated for price override reason codes whose Override item offer price field is set to Y. Note: This field appears on the Display Price Override Reason Screen only. Numeric, 11 positions with a 2-place decimal; display-only, updated by the system.

Change Price Override Reason Screen

To change: Enter 2 next to a code at the Work with Price Override Reason Screen to advance to the Change Price Override Reason screen. At this screen, you can change only the description. See Create Price Override Reason Screen for field descriptions.

You cannot change a price override reason code; instead, you must delete the code and create a new one.

Display Price Override Reason Screen

To display: Enter 5 next to a price override reason code at the Work with Price Override Reason Screen to advance to the Display Price Override Reason screen. You cannot change any information on this screen. See Create Price Override Reason Screen for field descriptions.