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Chapter 23: Working with Coupon Promotions (WCPR)
Purpose: You can use coupon promotions to offer percentage or dollar discounts on merchandise to customers. You can set up a coupon to apply to a particular order line only, or the entire order. You can also restrict a coupon to, for example, a particular offer, source code, or item, and make certain items exempt from a coupon discount.
You apply coupons to items or orders in order entry or order maintenance through the Coupon Discount Window. You can also apply coupons through the Generic Order Interface (Order API) by specifying a coupon at the order header or detail level; see Inbound Order XML Message (CWORDERIN) and Understanding Coupon Error Messages through the Order API for more information.
In this chapter:
• How an Order or Item Qualifies for a Coupon
• An Order-level Dollar Discount plus a Detail-level Percentage Discount
• An Order-level Percentage Discount plus a Detail-level Dollar Discount
• An Order-level Percentage Discount with a Minimum Order Dollar Total and a Non-discountable Item
• An Order-level Item Requirement with Multiple Items
• Work with Coupon Promotion Screen
• Create Coupon Promotion Screen
• Change Coupon Promotion Screen
• Display Coupon Promotion Screen
• Work with Coupon Offer Requirement Screen
• Create Coupon Offer Requirement Screen
• Work with Coupon Source Requirement Screen
• Create Coupon Source Requirement Screen
• Work with Coupon Restriction Screen
• Create Coupon Restriction Screen
• Work with Coupon Item Requirement Screen
• Create Coupon Item Requirement Screen
• Work with Coupon Item Restriction Screen
• Create Coupon Item Restriction Screen
Two basic types of coupons: In addition to applying either a percentage or a dollar discount, coupons can be either:
• order-level (Coupon type = O): the discount applies to all eligible order detail lines.
• detail-level (Coupon type = D): the discount applies to the selected order detail line only.
Applying a coupon to an item or order: You can add coupons to the order at the Coupon Discount window, which you can display by:
• order-level or detail-level coupons: enter 97 next to an item
• order-level coupons only: press F21
When can you enter a coupon on an order? You can use the Coupon Discount Window work with coupons at any point in order entry or order maintenance as long as none of the items has printed pick slips or is in a closed (X) status. See Entering Coupon Promotions on an Order.
Note: In order for you to apply coupons to an order in order maintenance, you must have the Price Tables (E07) system control value at the Pricing Values (B31) screen set to Y.
How is tax calculated? Tax is calculated based on the actual price the customer is paying after applying all coupons and other discounts.
Do coupons apply to freight charges? Coupons apply to merchandise prices only; however, discounts applied to the merchandise on an order can have the effect of also reducing freight charges, if freight charges are based on total merchandise value. To offer freight or handling discounts, you can use additional discounting options, such as Working with Promotion Values (WPRO).
E-commerce orders: Applying coupons to orders is not currently supported through the e-commerce interface.
How an Order or Item Qualifies for a Coupon
Valid coupon? When you enter a coupon at the Coupon Discount Window in order entry or order maintenance, the system determines whether the coupon is valid based on your entries through the Work with Coupon Promotion Screen. Also, the system confirms that the current system date is within the Start date and End date for the coupon.
Qualifiers: Next the system determines whether the order or detail line qualifies for the coupon based on:
• order lines are open or held: There cannot be any detail lines on the order with printed pick slips, or in a closed (X) status.
• duplicate coupon entry: The same coupon cannot already have been applied to the item (detail-level coupon) or order (order-level coupon).
• source code: If the Source requirement? field for the coupon is set to Y, then the source code on the order header must be one of the source codes specified through the Work with Coupon Source Requirement Screen.
• offer: If the Offer requirement? field for the coupon is set to Y, then the source code on the order header must point to one of the offers specified through the Work with Coupon Offer Requirement Screen.
• other coupons: If the Coupon restriction? field for the coupon is set to Y for any coupons on the order, then there must not be a coupon restriction set up for these coupons through the Work with Coupon Restriction Screen.
• President’s Club: If the PC member only? field for the coupon is set to Y, then the customer must have the Associate field set to Y, and an Alt cust (Alternate customer number) must be specified.
• item requirement: If the Item requirement? field for the coupon is set to Y, and the coupon is:
• order-level: the item(s) specified through the Work with Coupon Item Requirement Screen must be on the order; in this case, the discount applies only to the required item(s). If a SKU is specified for the item on the Work with Coupon Item Requirement screen, the SKU must be on the order.
• detail-level: the item on the order detail line must be the one specified through the Work with Coupon Item Requirement Screen; you cannot specify more than one item requirement for a detail-level coupon. If a SKU is specified for the item on the Work with Coupon Item Requirement screen, the SKU must be on the order line.
• order detail line minimum: If the Minimum detail $ amount specifies a dollar value, then the regular single-unit offer price of the item or SKU must be equal to or greater than that value.
• order total minimum: If the Minimum order $ amount specifies a dollar value, then the total merchandise value on the order, excluding any non-discountable items, must be equal to or greater than this value. In this case, the total merchandise value is calculated based on the regular, single-unit offer price of each item or SKU.
Note: See below for more information on how an order or detail line qualifies for a dollar minimum.
• item restriction: If the coupon is detail-level and carries a percentage discount, the item/SKU in the order detail line must not be restricted (as set up through the Work with Coupon Item Restriction Screen). However, an item is still eligible for an order-level or detail-level dollar discount, and its extended price is included in the order total for the purposes of evaluating the Minimum order $ amount.
• non-discountable items: If the coupon is detail-level, then the item must be flagged as Discountable; also, non-discountable items are not included in the order total for the purposes of determining the Minimum order $ amount. If all of the items on an order are non-discountable, then the order does not qualify for a coupon.
For more information: See Understanding Coupon Error Messages in Order Entry for a listing of the error messages the system displays when items or orders are not eligible for coupons.
Combining coupons with other discounts: You can offer a variety of additional discounts and pricing options in addition to coupons. When combining additional discounts and repricing:
• President’s Club or associate customer: If the customer is a member of the President’s Club, or if the customer’s Associate field is set to Y, then the coupon discount is applied to the President’s Club or associate price. For example, if the coupon discount is 10%, the regular price is $10.00, and the President’s Club or associate price is $9.00, then the 10% discount is applied to the $9.00 price.
• Quantity break price: If the order detail line qualifies for a quantity break price that you have set up at the Create Item Price Screen (Quantity Price Breaks by Offer), then the coupon discount applies to the quantity break price. For example, if the coupon discount is $1.00, the regular price for a single unit is $20.00, and the quantity break price for five units is $19.00, the $1.00 coupon discount applies to the break price of $19.00 when the customer orders five or more units.
• Price override: If you enter a price override reason code for an item in order entry or order maintenance, then the coupon discount applies to the overridden price. For example, if the regular price of an item is $20.00, but you override the price to $15.00 and then apply a coupon with a 10% discount, the 10% is taken from the price of $15.00.
• Promotions: If you use Working with Promotion Values (WPRO) to set up an order promotion (Type = O), then this promotion discount applies after any coupon discount. For example, if a coupon applies a discount of 10%, an order-level promotion carries a discount of $1.00, and the item price is $20.00, the 10% coupon discount applies first, reducing the unit price to $18.00; then the promotion discount of $1.00 applies.
Note: An order-type promotion discount can be prorated against the order lines or applied as a negative additional charge, depending on your setup. See Working with Promotion Values (WPRO) for more information.
If the coupon discount exceeds the merchandise value: If the total coupon discount amount of a detail-level coupon exceeds the extended price of the item, then the extended price of the item is set to zero. Similarly, if the total coupon discount amount of an order-level coupon exceeds the total merchandise value of the order, the total merchandise value is set to zero. The coupon does not create a negative (credit) extended item price or order total.
What price does the system use to evaluate order or detail qualifying amounts? When a coupon has a Minimum detail $ amount or Minimum order $ amount requirement, the system uses the item/offer or SKU/offer price to determine whether the order or detail line meets the minimum requirement.
• Order detail line minimum: The system always considers the regular, single-unit offer price of the item or SKU when determining whether an order detail line meets the minimum requirement. For example, if the minimum is $50.00, and the customer orders two units at $30.00, the order detail line does not meet the order detail minimum requirement based on the single unit price of $30.00.
• Order minimum: The system always considers the total merchandise value based on the regular, single-unit offer prices of the entire quantity of all eligible items on the order when determining whether the order meets the minimum requirement. For example, if the order minimum is $50.00, and the customer orders two units at $30.00 as above, the order does meet the order minimum requirement based on the total merchandise value of $60.00.
• If there is a price override: The system still uses the regular, single-unit offer price of the item or SKU to evaluate the order or line for a dollar minimum if you use a price override reason code whose Override item offer price field is set to N. However, if this field is set to Y, the system uses the price override amount to evaluate the order or line for a dollar minimum. See Overriding the Item/SKU Offer Price for an overview.
Note: If there is no item/SKU offer price, the item or SKU can never qualify for a dollar minimum unless you use a price override reason code whose Override item offer price field is set to Y.
If you apply multiple coupons to the same order or line, the system does not subtract the first coupon before determining whether the order qualifies for the second one. For example, COUPA carries a discount of 10%, and COUPB carries a discount of $1.00. The minimum dollar value for both coupons is $25.00, and that is the offer price for the order detail line. The order line qualifies for both coupons.
Please note the following variations in evaluating how an order or order line qualifies for a dollar minimum:
Variation |
Detail Minimum = $25.00 |
Order Minimum = $50.00 |
basic qualification |
1 unit at $10: does not qualify 1 unit at $100: qualifies |
2 units at $10: does not qualify 1 unit at $100: qualifies |
multiple units |
3 units at $10 (total = $30): does not qualify 1 unit at $25: qualifies |
5 units at $10: qualifies |
quantity break price (as set up through Create Item Price Screen (Quantity Price Breaks by Offer)) |
1 unit at $25: qualifies 2 units at $20 quantity break price; regular single-unit price is $25: qualifies |
2 units at $20 quantity break price; single-unit price is $25; qualifies |
President’s Club or associate member |
1 unit at $20; regular single-unit price is $25; qualifies |
2 units at $20; regular single-unit price is $25 (total with President’s Club pricing is $40); qualifies |
multiple coupons |
1 unit at $25; 2 coupons, each requiring a $25 minimum: qualifies for both coupons |
2 units at $25; 2 coupons, each requiring a $50 minimum; qualifies for both coupons |
non-discountable item (the item’s Discountable field is set to Y) |
not applicable; cannot apply coupon discount to non-discountable item |
4 units at $10, plus 1 unit of a non-discountable item at $10: does not qualify Non-discountable item price is not included in the order minimum |
restricted item (as set up through the Work with Coupon Item Restriction Screen) |
dollar discounts: normal qualification rules percentage discounts: do not apply |
dollar discounts: normal qualification rules percentage discounts: 3 units at $10 plus 1 unit of a restricted item at $20: percentage discount applies to the 3 regular units |
price override (Override item offer price for the price override reason is set to Y) |
item/SKU offer price = $25.00, price override = $20.00: does not qualify item/SKU offer price = $20.00, price override = $25.00: qualifies no item/SKU offer price, price override = $25.00: qualifies |
item/SKU offer price = $25.00, price override = $20.00, 2 units: does not qualify item/SKU offer price = $20.00, price override = $25.00, 2 units: qualifies no item/SKU offer price, price override = $25.00, 2 units: qualifies |
price override (Override item offer price for the price override reason is set to N) |
item/SKU offer price = $25.00, price override = $20.00: qualifies item/SKU offer price = $20.00, price override = $25.00: does not qualify no item/SKU offer price, price override = $25.00: does not qualify Note: In this situation, an item without an item/SKU offer price can never qualify for a coupon minimum dollar amount. |
item/SKU offer price = $25.00, price override = $20.00, 2 units: qualifies item/SKU offer price = $20.00, price override = $25.00, 2 units: does not qualify no item/SKU offer price, price override = $25.00, 2 units: does not qualify Note: In this situation, an item without an item/SKU offer price can never be counted toward the coupon minimum dollar amount. |
Sequence of discount application: The following rules control the sequence in which multiple coupons apply to an order or single detail line:
• Detail-level coupons always apply before order-level coupons.
• Next, the system checks the Discount calculation sequence number; the coupon with the lower sequence number applies first.
• Finally, if two coupons of the same type have the same sequence number, the first coupon alphanumerically, based on coupon code, applies first.
Order entry vs. order maintenance: The system handles coupon entry and validation the same way in order maintenance in order entry; however:
• You cannot add any coupons to an order if any of the detail lines have printed pick slips, or are in closed (X) status.
• In order to apply coupon discounts in order maintenance, you must have the Price Tables (E07) system control value set to Y at the Pricing Values (B31) screen.
What items are excluded from coupon discounts?
Restriction type |
Detail-level coupons apply? |
Order-level coupons apply? |
Extended price included in Minimum order dollar total? |
non-discountable item (the item’s Discountable field is set to Y) |
no |
no |
no |
restricted item/SKU (as set up through the Work with Coupon Item Restriction Screen) |
only dollar discounts apply; restricted from percentage discounts |
only dollar discounts apply; the system displays a warning message if you enter a percentage discount and there is a restricted item/SKU on the order |
yes |
Overview: Use the Working with Coupon Promotions (WCPR) menu option to set up and maintain the following to support coupon promotions:
• Identify the coupons available in your company: Use the Create Coupon Promotion Screen to specify the date range, type of discount, and any restrictions or requirements for the coupon.
• Require an offer? Optionally, use the Create Coupon Offer Requirement Screen to specify that the coupon cannot be used unless the source code on the order header is associated with a specific offer, or one of a group of offers. The Offer requirement? field for the coupon must be set to Y.
• Require a source code? Optionally, use the Create Coupon Source Requirement Screen to specify that the coupon cannot be used unless there is a specific source code, or one of a group of source codes, on the order header. The Source requirement? field for the coupon must be set to Y.
• Restrict two coupons from being used on the same order or item? Optionally, use the Create Coupon Restriction Screen to specify two coupons that cannot be used together. This restriction can apply to both order-level and detail-level coupons, so that you will not be able to apply two restricted coupons to any two items on the same order. This setting would be useful if the two coupons together would result in a total discount that is greater than what you want to offer. The Coupon restriction? field for both coupons should be set to Y. When you use the Create Coupon Restriction Screen to restrict the first coupon from the second, the system automatically creates a restriction for the second coupon against the first.
• Require one or more specific items? Optionally, use the Create Coupon Item Requirement Screen to specify item/SKU requirements. If you require more than one item for an order-level coupon, then all specified items must be on the order. You cannot specify more than one item for a detail-level coupon. In either case, the Item requirement? field must be set to Y.
• Make an item exempt from a coupon percentage discount? Optionally, use the Create Coupon Item Restriction Screen to identify any items that are exempt from percentage discount coupons.
Additional setup:
• Making an item non-discountable: Set the Discountable field to N if the item should never have any type of discount applied to it. You will still be able to enter order-level coupons against this item in order entry or order maintenance, but no discounts will apply to the item, and its price will not be included in the order total for the purpose of determining whether the order qualifies for a Minimum order $ amount.
• Updating order detail coupon statuses: In order to update the Coupon status field in the Order Detail Coupon file (OECPDC) when you print a pick slip for the item or confirm the shipment, you must have the Pick Sort Program Name (C65) set to FLR0395. This program updates the coupon status to G when you print the pick slip, and to R when you confirm shipment of the pick slip.
• Applying coupon discounts in order maintenance: In order to apply coupon discounts in order maintenance, you must have the Price Tables (E07) system control value set to Y at the Pricing Values (B31) screen.
Important: In order for you to apply coupons to an order, the Price method for the source code on the order header must be set to D (regular plus reprice).
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Items: An order has the following items: • AU123, one unit at $10.00 • CH456, one unit at $100.00 Original merchandise total: $110.00 Coupons: Enter the following order-level coupons against any order detail line (because they are both order-level, entering them against any order detail line has the effect of applying them to all eligible order detail lines): • 10$O, $10.00 off any order • 10%O50, 10% off any order over $50.00 Note: Each coupon has a Discount calculation sequence number of 5. Sequence: 10$O applies first because it is first alphanumerically; both coupons have the same sequence number. Result: Coupon 10$O applies the total order discount of $10.00 to item CH456, because it has the highest original unit price: $100.00 - $10.00 = $90.00 Note: As in the first example, this order-level dollar discount applies to a single item only. Coupon 10%O50 applies a 10% discount to item CH456: $90.00 - $9.0 (10% of $90.00) = $81.00 Coupon 10%O50 applies a 10% discount to item AU123: $10.00 - $1.00 (10% of $10.00) = $9.00 Discounted merchandise total: • AU123: one unit at $9.00 • CH456: one unit at $81.00 • Total = $90.00 |
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Variation with different sequence numbers (the percentage discount applies first): Original merchandise total: $110.00 Result: If coupon 10%O50 has a lower sequence number than coupon 10$O, then the above example would have the following results: Coupon 10$O50 applies a 10% discount to item AU123 as described above: $10.00 - $1.00 (10% of $10.00) = $9.00 Coupon 10%O50 applies a 10% discount to item CH456: $100.00 - $10.00 (10% of $100.00) = $90.00 Coupon 10$O applies a $10.00 discount to item CH456: $90.00 - $10.00 = $80.00 Discounted merchandise total: • AU123: one unit at $9.00 • CH456: one unit at $80.00 • Total = $89.00 |
An Order-level Percentage Discount with a Minimum Order Dollar Total and a Non-discountable Item |
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Items: An order has the following items: • AU123, two units at $10.00 = $20.00 • BA456, three units at $10.00 = $30.00 • MO789, one unit at $10.00 Original merchandise total: $60.00 Note: MO789 is flagged as non-discountable in the Item file. Coupon: Enter coupon 10%O50 with a 10% discount for a $50.00 minimum order total against item MO789. Note: Even though MO789 is flagged as non-discountable, you can still enter order-level coupons against it; however, if you attempt to enter a detail-level coupon against a non-discountable item, an error message will display. Result: Coupon 10%O50 applies a discount of 10%, or $1.00 per unit, to AU123 and BA456, for a total unit price of $9.00 for each. No discount applies to MO789, the non-discountable item. Discounted merchandise total: • AU123: two units at $9.00 = $18.00 • BA456: three units at $9.00 = $27.00 • MO789: one unit at $10.00 • Total = $55.00 |
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Variation with promotional discount: Original merchandise total: $60.00 The order is also eligible for a 10% promotional discount set up through Working with Promotion Values (WPRO). Result: After applying the coupon discount as described above, the system applies the 10% promotional discount to AU123 and BA456, for a total unit price of $8.10 for each ($9.00 - $.90 (10% of $9.00) = $8.10). No discount applies to MO789, the non-discountable item. Note: The system still considers the order to have met the $50.00 minimum for the coupon, because the promotion discount applies after the coupon discount. However, the Order Detail Coupon records do not reflect the additional promotional discounts, only the coupon discount calculations. Discounted merchandise total: • AU123: two units at $8.10 = $16.20 • BA456: three units at $8.10 = $24.30 • MO789: one unit at $10.00 • Total = $50.50 |
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Variation with lower order dollar total: Items: If the order had the following items: • AU123, two units at $10.00 = $20.00 • BA456, two units at $10.00 = $20.00 • MO789, one unit at $10.00 Original merchandise total: $50.00 Result: You would not be able to enter this coupon against the order; the non-discountable item, MO789, does not count toward the minimum order total of $50.00. However, the promotion still applies a 10% discount to the two discountable items, for a unit price of $9.00 ($10.00 - 10%). Discounted merchandise total: • AU123: two units at $9.00 = $18.00 • BA456: two units at $9.00 = $18.00 • MO789: one unit at $10.00 • Total = $46.00 |
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Items: An order has the following items: • CH456, one unit at $100.00 • AR789, one unit at $150.00 • AU123, one unit at $10.00 Original merchandise total: $260.00 Coupon: Enter coupon 10%OIT against any item. This order-level coupon has a discount of 10%, and has two item requirements specified: CH456 and AR789. Result: Coupon 10%OIT applies a discount of 10% to the two required items: • CH456: $100.00 - $10.00 (10% of $100.00) = $90.00 • AR789: $150.00 - $15.00 (10% of $150.00) = $135.00 Item AU123 is not discounted because it doesn’t meet the item requirement. Discounted merchandise total: • CH456: one unit at $90.00 • AR789: one unit at $135.00 • AU123: one unit at $10.00 • Total = $235.00 |
As you enter and accept orders, generate pick slips, and confirm shipments, the system updates the Order Detail Coupon file (OECPDC) along with other order-related files. These updates are described below.
Entering a coupon: When you first enter a coupon in order entry or order maintenance, the system creates a record in the Order Detail Coupon file. Until you accept the order, the system cannot confirm how to apply the coupon discount. For example, you might delete or cancel an item on the order, reducing the merchandise total below the minimum required for the coupon; or the customer could purchase a President’s Club membership, effectively lowering the unit price of the items on the order, and the resulting merchandise dollar total against which to calculate a percentage discount. For this reason, the Order Detail Coupon record is created with the following values:
• Coupon status = N (new)
• Status change date = current system date
• Status change time = current system time
Calculate end-of-order pricing or accept order: When you accept the order or press F21, the system updates the following Order Detail Coupon fields:
• Pre-discount price = the unit price of the item before applying this particular coupon discount. The pre-discount price already reflects discounts such as President’s Club pricing or quantity break price.
• Post-discount price = the unit price of the item after applying this particular discount. The post-discount price does not reflect any additional discounts, such as subsequent applicable coupons or a promotion discount.
• Coupon status = P (processed)
• Status change time = the time when you pressed F21 to calculate end-of-order pricing or pressed F9 to accept the order
Generating pick slips: When you print a pick slip for an order detail line, the system sets the Order Detail Coupon status to G (pick slip generated) only if you have the Pick Sort Program Name (C65) system control value set to FLR0395. The status change date and time are also updated.
Billing: When you confirm shipment, the system sets the Order Detail Coupon status to R (redeemed) if the status was previously set to G at pick slip generation. The status change date and time are also updated. However, if you do not have the Pick Sort Program Name (C65) system control value set to FLR0395, the coupon status will not be reset at billing.
General ledger postings: The system posts both the regular item price and the total discount to the General Ledger Interface file.
Example: |
An order includes the item AU123. The regular Item Offer price is $10.00, but a coupon discount of $3.00 applies for a net price of $7.00. When you ship the order, the system posts a credit of $10.00 using the Sales/Merchandise Sale journal source, and a debit of $3.00 using the Sale/Merchandise Discount journal source. |
For more information: See the General Ledger Overview.
Tracking demand: The system posts the net, discounted price to demand-tracking files.
Example: |
An order includes the item AU123. The regular Item Offer price is $10.00, but a coupon discount of $3.00 applies for a net price of $7.00. When you enter the order, the system posts $7.00 to demand-tracking files such as the Order Billing History file. |
Work with Coupon Promotion Screen
Purpose: Use this screen to review and work with the coupons you use to apply percentage or dollar discounts to orders, or items on orders.
How to display this screen: Enter WCPR in the Fast path field at the top of any menu, or select Work with Coupon Promotions from a menu.
OER1245 DISPLAY Work with Coupon Promotion 6/11/02 11:10:40 EZK Mail Order
Coupon Coupon Cpn Calc Src Ofr Cpn PC Itm Opt Code Description Typ Seq# Req Req Res Mem Req
Type options, press Enter. 2=Change 4=Delete 5=Display 7=Offer requirement 8=Source requirement 9=Coupon restriction 10=Item requirement
DCPRES detail-level with coupon restrictio D 1 Y DITREQ detail-level, item requirement, 10% D 1 Y O$10 simple $10 off coupon O 1 Y OOFRRE order-level, offer requirement, 10% O 1 Y O10SRC order $10 off source requirement O 1 Y
F3=Exit F6=Create F7=Item restriction F12=Cancel F24=Select company |
Field |
Description |
Coupon code |
The code associated with the coupon promotion discount. Alphanumeric, 6 positions; optional. |
Coupon description |
The description of the coupon, truncated from 45 positions. Alphanumeric, 35 positions; display-only. |
Indicates whether this is an order-level or detail-level coupon: • O = order-level coupon: applies to all applicable items on the order • D = detail-level coupon: applies only to a specific item on the order Alphanumeric, 1 position; optional. |
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Calculation sequence number |
Indicates the sequence in which to apply this coupon compared with other coupons for the same order or order detail line. Coupons with lower sequence numbers apply first. The system uses all of the following information when determining the sequence in which to apply coupons: • Detail-level coupons always apply before order-level coupons. • Next, the system checks this sequence number. The coupon with the lower sequence number applies first. • Finally, if two coupons have the same sequence number, the first coupon alphanumerically, based on the coupon code, applies first. Numeric, 5 positions; display-only. |
Indicates whether you can apply this coupon only to orders using a required source code, or one source from a list of required source codes. You use the Work with Coupon Source Requirement Screen to review or work with source requirements for a coupon. Alphanumeric, 1 position; display-only. |
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Indicates whether you can apply this coupon only to orders using a required offer, or one offer from a list of required offers. You use the Work with Coupon Offer Requirement Screen to review or work with offer requirements for a coupon. Alphanumeric, 1 position; display-only. |
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Coupon restriction |
Indicates whether this coupon is restricted from use with another coupon on the same order or order detail line. You use the Work with Coupon Restriction Screen to review or work with coupon restrictions for a coupon. Alphanumeric, 1 position; display-only. |
President’s Club membership |
Indicates whether this coupon is requires a President’s Club membership. Alphanumeric, 1 position; display-only. |
Item requirement |
Indicates whether you can apply this coupon only to: • orders that include a required item/SKU or items/SKUs (order-level coupons); in this case, the coupon discount applies only to the required item(s)/SKU(s) • order detail lines for a required item/SKU (detail-level coupons) You use the Work with Coupon Item Requirement Screen to review or work with item requirements for a coupon. Alphanumeric, 1 position; display-only. |
Option |
Procedure |
Create a new coupon |
Press F6 to advance to the Create Coupon Promotion Screen. |
Change an existing coupon |
Enter 2 next to a coupon to advance to the Change Coupon Promotion Screen. |
Delete a coupon |
Enter 4 next to a coupon. |
Display a coupon |
Enter 5 next to a coupon to advance to the Display Coupon Promotion Screen. |
Work with offer requirements for a coupon |
Enter 7 next to a coupon to advance to the Work with Coupon Offer Requirement Screen. |
Work with source code requirements for a coupon |
Enter 8 next to a coupon to advance to the Work with Coupon Source Requirement Screen. |
Work with coupon restrictions for a coupon |
Enter 9 next to a coupon to advance to the Work with Coupon Restriction Screen. |
Work with item requirements for a coupon |
Enter 10 next to a coupon to advance to the Work with Coupon Item Requirement Screen. |
Work with item restrictions |
Press F7 to advance to the Work with Coupon Item Restriction Screen. |
Create Coupon Promotion Screen
Purpose: Use this screen to create a new coupon for a dollar or percentage discount.
How to display this screen: Press F6 at the Work with Coupon Promotion Screen.
OER1246 ENTER Create Coupon Promotion 6/11/02 10:25:59 EZK Mail Order
Coupon code . . . . . .
Coupon description . . . Coupon type . . . . . . Discount calc seq # . . Campaign . . . . . . . . Start date . . . . . . . End date . . . . . . . . Source requirement? . . (Y,N) Vendor # . . . . . . . . Offer requirement? . . . (Y,N) Group ID . . . . . . . . Coupon restriction? . . (Y,N) Coupon analysis unit . . PC member only? . . . . (Y,N) Item requirement? . . . (Y,N) Minimum detail $ amt . . Minimum order $ amt . . Dollar discount . . . . Percentage discount . .
F3=Exit F12=Cancel |
Field |
Description |
Coupon code |
The code associated with the coupon promotion discount. This is the code that you enter at the Coupon Discount Window in order entry. Alphanumeric, 6 positions; required. |
Coupon description |
The description of the coupon. This is the description that displays at the Coupon Discount Window in order entry. Alphanumeric, 45 positions; required. |
Indicates whether this is an order-level or detail-level coupon: • O = order-level coupon: applies to all applicable items on the order • D = detail-level coupon: applies only to a specific item on the order Alphanumeric, 1 position; required. |
|
Indicates the sequence in which to apply this coupon compared with other coupons for the same order or order detail line. Coupons with lower sequence numbers apply first. The system uses all of the following information when determining the sequence in which to apply coupons: • Detail-level coupons always apply before order-level coupons. • Next, the system checks this sequence number. The coupon with the lower sequence number applies first. • Finally, if two coupons have the same sequence number, the first coupon alphanumerically, based on the coupon code, applies first. Numeric, 5 positions; required. |
|
Campaign |
For informational and reporting use only. Alphanumeric, 5 positions; optional. |
The first date when the coupon can be applied to orders. The Start date cannot be later than the End date. If the current date is not within the Start date and the End date, you will not be able to apply the coupon in order entry; instead, an error message will display at the Coupon Discount window: Coupon is not currently active. Numeric, 6 positions; required. |
|
The last date when the coupon can be applied to orders. The End date cannot be earlier than the Start date. If the current date is not within the Start date and the End date, you will not be able to apply the coupon in order entry; instead, an error message will display at the Coupon Discount window: Coupon is not currently active. Numeric, 6 positions; required. |
|
Indicates whether you can apply this coupon to orders only if they use a required source code, or one source from a list of required source codes. Valid values are: • Y = This coupon can be applied to an order only if the source code on the order header is specified through the Work with Coupon Source Requirement Screen • N or blank = This coupon does not have a source code requirement Alphanumeric, 1 position; optional. |
|
Vendor # |
The vendor associated with the coupon. For informational and reporting purposes only. Numeric, 7 positions; optional. |
Indicates whether you can apply this coupon to orders only if they use a required offer, or one offer from a list of required offers. Valid values are: • Y = This coupon can be applied to an order only if the source code on the order header points to an offer specified through the Work with Coupon Offer Requirement Screen • N or blank = This coupon does not have an offer requirement Alphanumeric, 1 position; optional. |
|
Group ID |
For informational and reporting purposes only. Alphanumeric, 3 positions; optional. |
Indicates whether this coupon is restricted from use on the same order or detail line as another coupon. Valid values are: • Y = This coupon cannot be used on the same order (order-level coupon) or order detail line (detail-level coupon) as another coupon, specified through the Work with Coupon Restriction Screen • N or blank = This coupon does not have a coupon restriction When you create a restriction for COUPA against COUPB, the system automatically creates a restriction for COUPA against COUPB. The system will not allow you to apply both coupons against the same order or detail line. • Alphanumeric, 1 position; optional. |
|
Coupon analysis unit |
For informational and reporting purposes only. Alphanumeric, 6 positions; optional. |
Indicates whether this coupon requires that the sold-to customer on the order be a member of the President’s Club. Valid values are: • Y = This coupon can be used only if the sold-to customer is a President’s Club member • N or blank = This coupon does not require membership in the President’s Club The system checks the Associate and the Alt cust (Alternate customer number) to determine whether the customer is eligible for the coupon. Alphanumeric, 1 position; optional. |
|
Indicates whether you can apply this coupon to orders only if they include one or more required items/SKUs. Valid values are: • Y = This coupon can be applied only if: • order-level coupons: the order includes all the items/SKUs specified through the Work with Coupon Item Requirement Screen; in this case, the coupon discount applies only to the required item(s)/SKU(s) • detail-level coupons: the order detail line is for the item/SKU specified through the Work with Coupon Item Requirement Screen Note: You can specify only one item/SKU requirement for detail-level coupons. • N or blank = This coupon does not have an item requirement Alphanumeric, 1 position; optional. |
|
Indicates the minimum single-unit price required for an order detail line to qualify for the coupon. You can specify a minimum detail dollar amount for detail-level coupons only; if you try to specify this amount for an order-level coupon, the system displays an error message: Minimum detail $ amt only applies to detail level coupons. See How an Order or Item Qualifies for a Coupon for more information on how the system evaluates minimum dollar requirements. Numeric, 9 positions with a two-place decimal; optional. |
|
Indicates the minimum total merchandise value required for an order to qualify for the coupon. This qualifying total does not include the price of any non-discountable items. You can specify a minimum order dollar amount for order-level coupons only; if you try to specify this amount for an detail-level coupon, the system displays an error message: Minimum order $ amt only applies to order level coupons. See How an Order or Item Qualifies for a Coupon for more information on how the system evaluates minimum dollar requirements. Numeric, 9 positions with a two-place decimal; optional. |
|
Dollar discount |
Indicates the dollar discount to apply as follows: • order-level coupons: the dollar discount applies to the item with the highest unit price, reducing the total merchandise value on the order. Note: If you cancel this item, the system moves the discount to the item with the next highest single-unit price if the order is still eligible for the coupon. • detail-level coupons: the total dollar discount applies to the extended price of the order detail line. Prorating against multiple units: The dollar discount is prorated if the order detail line has a quantity of more than one unit. In this situation, there may be a slight discrepancy against the total dollar discount due to rounding. For example, if the total dollar discount is $1.00, and it is prorated against 3 units, the total discount for each unit is actually $.33, or $.99 total for the line. See How Coupons Work and Coupon Examples for more information. You cannot enter both a dollar discount and a percentage discount, or the system displays an error message: Either dollar or percentage discount required. Numeric, 7 positions with a two-place decimal; required if you do not specify a percentage discount. |
Percentage discount |
Indicates the percentage discount to apply as follows: • order-level coupons: the percentage discount applies to each order detail line that is not a restricted item (through the Work with Coupon Item Restriction Screen) or a non-discountable item • detail-level coupons: the percentage discount that applies to the unit price of the order detail line. See How Coupons Work and Coupon Examples for more information. You cannot enter both a dollar discount and a percentage discount or the system displays an error message: Either dollar or percentage discount required. Numeric, 7 positions with a two-place decimal; required if you do not specify a dollar discount. |
Change Coupon Promotion Screen
Purpose: Use this screen to change an existing coupon promotion. See Create Coupon Promotion Screen for more information and field descriptions.
How to display this screen: Enter 2 next to a coupon at the Work with Coupon Promotion Screen.
Display Coupon Promotion Screen
Purpose: Use this screen to review an existing coupon promotion. See Create Coupon Promotion Screen for more information and field descriptions.
How to display this screen: Enter 5 next to a coupon at the Work with Coupon Promotion Screen.
Work with Coupon Offer Requirement Screen
Purpose: Use this screen to review and work with the offers that are required for an order to qualify for a coupon:
• If you specify a single offer: the source code on the order header must point to this offer
• If you specify more than one offer: the source code on the order header must point to one of the offers specified
Otherwise, the system displays an error message when you enter the coupon:
Coupon cannot be used with existing offer.
You cannot advance to this screen for a coupon that does not have an offer requirement, based on the Offer requirement? field; instead, the system displays an error message:
No offer requirement for this coupon.
How to display this screen: Enter 7 next to a coupon at the Work with Coupon Promotion Screen.
OER1248 DISPLAY Work with Coupon Offer Requirement 6/11/02 11:09:52 EZK Mail Order
Coupon Code: OOFRRE order-level, offer requirement, 10% off
Opt Offer Description
Type options, press Enter. 4=Delete
OFR ALL-PURPOSE OFFER
F3=Exit F6=Create F12=Cancel |
Field |
Description |
Coupon code |
The coupon code with the offer requirement. Alphanumeric, 6 positions; display-only. |
Coupon description |
The description of the coupon. Alphanumeric, 45 positions; display-only. |
Offer |
The required offer. Alphanumeric, 3 positions; optional. |
Offer description |
The description of the required offer. Alphanumeric, 30 positions; display-only. |
Option |
Procedure |
Create a coupon offer requirement |
Press F6 to advance to the Create Coupon Offer Requirement Screen. |
Delete a coupon offer requirement |
Enter 4 next to a coupon offer restriction to delete it. |
Create Coupon Offer Requirement Screen
Purpose: Use this screen to specify an offer requirement for a coupon:
• If you specify a single offer: the source code on the order header must point to this offer
• If you specify more than one offer: the source code on the order header must point to one of the offers specified
Otherwise, the system displays an error message when you enter the coupon:
Coupon cannot be used with existing offer.
How to display this screen: Press F6 at the Work with Coupon Offer Requirement Screen.
OER1249 ENTER Create Coupon Offer Requirement 6/11/02 10:46:30 EZK Mail Order
Coupon Code . . . : OOFRRE order-level, offer requirement, 10% off
Offer number . . . .
F3=Exit F12=Cancel |
Completing this screen: Enter the offer that will be required to apply the coupon. Offers are defined in and validated against the Offer file; see Working with Offers (WOFR) for more information.
If the offer requirement already exists for the coupon, the system displays an error message:
Coupon Offer Requirement already exists.
Work with Coupon Source Requirement Screen
Purpose: Use this screen to review and work with the source code requirement(s) for a coupon:
• If you specify a single source code: this must be the source code on the order header
• If you specify more than one source code: the source code on the order header must be one of the source codes specified
Otherwise, the system displays an error message when you enter the coupon:
Coupon cannot be used with existing source.
You cannot advance to this screen for a coupon that does not have a source code requirement, based on the Source requirement? field; instead, the system displays an error message:
No source requirement for this coupon.
How to display this screen: Enter 8 next to a coupon at the Work with Coupon Promotion Screen.
OER1250 DISPLAY Work With Coupon Source Requirement 6/11/02 10:50:10 EZK Mail Order
Coupon Code: O10SRC order $10 off source requirement
Opt Source Description
Type options, press Enter. 4=Delete
ASOURCE SOURCE CODE FOR ISA QSOURCE FOR ISQ SOURCE ALL-PURPOSE SOURCE
F3=Exit F6=Create F12=Cancel |
Field |
Description |
Coupon code |
The coupon code with the source code requirement. Alphanumeric, 6 positions; display-only. |
Coupon description |
The description of the coupon. Alphanumeric, 45 positions; display-only. |
Source |
The required source code. Alphanumeric, 7 positions; optional. |
Source description |
The description of the required source code. Alphanumeric, 30 positions; display-only. |
Option |
Procedure |
Create a coupon source requirement |
Press F6 to advance to the Create Coupon Source Requirement Screen. |
Delete a coupon source requirement |
Enter 4 next to a coupon source restriction to delete it. |
Create Coupon Source Requirement Screen
Purpose: Use this screen to specify a source code requirement for a coupon:
• If you specify a single source code: this must be the source code on the order header
• If you specify more than one source code: the source code on the order header must be one of the source codes specified
Otherwise, the system displays an error message when you enter the coupon:
Coupon cannot be used with existing source.
How to display this screen: Press F6 at the Work with Coupon Source Requirement Screen.
OER1251 ENTER Create Coupon Source Requirement 6/11/02 10:52:05 EZK Mail Order
Coupon Code . . . : O10SRC order $10 off source requirement
Source . . . . . . .
F3=Exit F12=Cancel |
Completing this screen: Enter the source code that will be required to apply the coupon. Source codes are defined in and validated against the Source Code file; see Working with Source Codes (WSRC) for more information.
If the source code requirement already exists for the coupon, the system displays an error message:
Coupon Source Requirement already exists.
Work with Coupon Restriction Screen
Purpose: Use this screen to review or work with the other coupons that are restricted from use with this coupon. Regardless of whether the coupons are order-level or detail-level, the system does not permit you to enter the two restricted coupons on the same order, even on separate order detail lines.
Coupon restrictions are reciprocal: The system creates coupon restrictions reciprocally. For example, when you create a coupon restriction for COUPA against COUPB, the system automatically creates a coupon restriction for COUPB against COUPA. If you try to enter COUPA on the same order as COUPB, or vice versa, the system displays an error message:
Coupon may not be used with a conflicting coupon.
You cannot advance to this screen for a coupon that does not the Coupon restriction? field set to Y; instead, the system displays an error message:
No coupon restriction for this coupon.
How to display this screen: Enter 9 next to a coupon at the Work with Coupon Promotion Screen.
OER1252 DISPLAY Work with Coupon Restriction 6/11/02 10:55:30 EZK Mail Order
Coupon Code: DCPRES detail-level with coupon restriction
Opt Restricted Coupon Code Description
Type options, press Enter. 4=Delete
O$10 detail-level with coupon restriction
F3=Exit F6=Create F12=Cancel |
Field |
Description |
Coupon code |
The coupon code with the coupon restriction. Alphanumeric, 6 positions; display-only. |
Coupon description |
The description of the coupon. Alphanumeric, 45 positions; display-only. |
Restricted coupon code |
The coupon that is restricted against use with this coupon. Alphanumeric, 6 positions; optional. |
Restricted coupon description |
The description of the restricted coupon. Alphanumeric, 45 positions; display-only. |
Option |
Procedure |
Create a coupon restriction |
Press F6 to advance to the Create Coupon Restriction Screen. |
Delete a coupon restriction |
Enter 4 next to a coupon restriction to delete it. |
Create Coupon Restriction Screen
Purpose: Use this screen to restrict this coupon from use on the same order with another coupon.
Coupon restrictions are reciprocal: The system creates coupon restrictions reciprocally, and the restriction works only as long as you do not remove the restriction for one coupon or another. For example, when you create a coupon restriction for COUPA against COUPB, the system automatically creates a coupon restriction for COUPB against COUPA. If you try to enter COUPA on the same order or detail line as COUPB, or vice versa, the system displays an error message:
Coupon may not be used with a conflicting coupon.
How to display this screen: Press F6 at the Work with Coupon Restriction Screen.
OER1253 ENTER Create Coupon Restriction 6/11/02 11:00:11 EZK Mail Order
Coupon Code . . . : DCPRES detail-level with coupon restriction
Restrict Coupon Code
F3=Exit F12=Cancel |
Completing this screen: Enter the coupon code to restrict from use with the current coupon. The system creates a restriction for the current coupon against the entered coupon, and for the entered coupon against the current coupon. If the coupon restriction already exists, the system displays an error message:
Coupon Restriction already exists.
Work with Coupon Item Requirement Screen
Purpose: Use this screen to review and work with the item/SKU requirement(s) for a coupon:
• If you specify a single item/SKU:
• order-level coupons: the item/SKU must be included on the order; in this case, the coupon discount applies only to the required item/SKU
• detail-level coupons: the item/SKU must be on the selected order detail line
• If you specify more than one item/SKU:
• order-level coupons: all of the items/SKUs must be on the order; in this case, the coupon discount applies only to the required items/SKUs
• detail-level coupons: you cannot specify more than one item/SKU
If the order or detail line does not meet the item requirement(s), the system displays an error message when you enter the coupon:
Coupon item requirement(s) have not been met.
You cannot advance to this screen for a coupon that does not have an item requirement, based on the Item requirement? field; instead, the system displays an error message:
No item requirement for this coupon.
How to display this screen: Enter 10 next to a coupon at the Work with Coupon Promotion Screen.
OER1254 DISPLAY Work with Coupon Item Requirement 6/11/02 11:02:59 EZK Mail Order
Coupon Code: DITREQ detail-level, item requirement, 10%
Opt Item COL SIZE WDTH Description
Type options, press Enter. 4=Delete
PEN23 BLUE BLUE INK
F3=Exit F6=Create F12=Cancel |
Field |
Description |
Coupon code |
The coupon code with the item requirement. Alphanumeric, 6 positions; display-only. |
Coupon description |
The description of the coupon. Alphanumeric, 45 positions; display-only. |
Item |
The required item. Alphanumeric, 12 positions; optional. |
SKU |
The item’s unique characteristics, such as its color or size. Note: If you leave the SKU field blank for a SKU’d item, the coupon applies to any SKU for the item. Alphanumeric, one 14-position field (full SKU) or three 4-position fields (split SKU); optional. |
Description |
The description of the SKU (SKU’d item) or the item (non-SKU’d item). Alphanumeric, 40 positions; display-only. |
Option |
Procedure |
Create an item requirement |
Press F6 to advance to the Create Coupon Item Requirement Screen. |
Delete an item requirement |
Enter 4 next to an item requirement to delete it. |
Create Coupon Item Requirement Screen
Purpose: Use this screen to create an item requirement:
• If you specify a single item:
• order-level coupons: the item must be included on the order; in this case, the coupon discount applies only to the required item. If you specify a SKU, the SKU must also be included on the order.
• detail-level coupons: the item must be on the selected order detail line. If you specify a SKU, the SKU must also be included on the order.
• If you specify more than one item:
• order-level coupons: all of the items must be on the order; in this case, the coupon discount applies only to the required items. If you specify a SKU, all of the items/SKUs must be on the order.
• detail-level coupons: you cannot specify more than one item. If you specify a SKU, you cannot specify more than one SKU.
If the order or detail line does not meet the item requirement(s), the system displays an error message when you enter the coupon:
Coupon item requirement(s) have not been met.
How to display this screen: Press F6 at the Work with Coupon Item Requirement Screen.
OER1255 ENTER Create Coupon Item Requirement 6/11/02 11:05:25 EZK Mail Order
Coupon Code . . . : DITREQ detail-level, item requirement, 10%
Item . . . . . . . . SKU . . . . . . . .
F3=Exit F12=Cancel |
Completing this screen: Enter the code representing the item that should be required for the coupon. If the item is SKU’d, you can enter the SKU information to restrict the coupon to that specific SKU; or, you can leave the SKU information blank so that all SKUs are eligible for the coupon.
If you try to create more than one item requirement for a detail-level coupon, the system displays an error message:
Only 1 item requirement allowed for detail level coupon.
If you enter an item that already has an item requirement for the coupon, the system displays an error message:
Coupon Item already exists.
Work with Coupon Item Restriction Screen
Purpose: Use this screen to review or work with items that are restricted from percentage coupon discounts under the following conditions:
• order-level coupons: the discount does not apply to the restricted item; however, the restricted item price is included in the order total for the purposes of evaluating the Minimum order $ amount. When you apply an order-level percentage coupon to an order with a restricted item, the system displays an error message: At least one item is restricted from this coupon. If all of the items on the order are restricted, the system displays an error message: % discount not allowed.
• detail-level coupons: you cannot apply a coupon to the restricted item; instead, the system displays an error message: % discount not allowed. However, you can apply a detail-level dollar discount to a restricted item.
How to display this screen: Press F7 at the Work with Coupon Promotion Screen.
OER1256 DISPLAY Work with Coupon Item Restriction 6/11/02 11:08:02 EZK Mail Order
Opt Item COL SIZE WDTH Description
Type options, press Enter. 4=Delete
BU001 CHOC SMLL 7-OZ CHOCOLATE RABBIT TO003 DELUXE CLASSIC TOASTER
F3=Exit F6=Create F12=Cancel |
Field |
Description |
Item |
The item that is restricted from percentage discount. Alphanumeric, 12 positions; optional. |
SKU |
The item’s unique characteristics, such as its color or style. Note: If the item has SKUs, but the base item displays here without any SKU information, then all SKUs of the item are restricted from percentage discounts. Alphanumeric, one 14-position field (full SKU) or three 4-position fields (split SKU); optional. |
Description |
The description of the SKU (SKU’d item) or item (non-SKU’d item). Alphanumeric, 45 positions; display-only. |
Option |
Procedure |
Create an item restriction |
Press F6 to advance to the Create Coupon Item Restriction Screen. |
Delete an item restriction |
Enter 4 next to an item restriction to delete it. |
Create Coupon Item Restriction Screen
Purpose: Use this screen to specify items that are restricted from percentage coupon discounts under the following conditions:
• order-level coupons: the discount does not apply to the restricted item; however, the restricted item price is included in the order total for the purposes of evaluating the Minimum order $ amount. When you apply an order-level percentage coupon to an order with a restricted item, the system displays an error message: At least one item is restricted from this coupon. If all of the items on the order are restricted, the system displays an error message: % discount not allowed.
• detail-level coupons: you cannot apply a coupon to the restricted item; instead, the system displays an error message: % discount not allowed. However, you can apply a detail-level dollar discount to a restricted item.
How to display this screen: Press F6 at the Work with Coupon Item Restriction Screen.
OER1257 ENTER Create Coupon Item Restriction 6/11/02 10:39:17 EZK Mail Order
Item . . . . . . SKU . . . . . . .
F3=Exit F12=Cancel |
Completing this screen: Enter the item and, optionally, the SKU to restrict from percentage discounts. If the item has SKUs and you do not enter any SKU information, then all SKUs of the item will be restricted as described above.
If you enter an item that already has a restriction, the system displays an error message:
Coupon Item Restriction already exists.
Chapter 22: Package Insert Processing (WPIP) | Contents | SCVs | Search | Glossary | Reports | XML | Index | Chapter 24: Working with Order Telemarketing Specials (WOTS) |
MK02_09 CWDirect 18.0 August 2015 OTN