Increasing the Quantity Ordered

Purpose: You can use the Work with Order Line Screen to increase the quantity ordered of an item on an existing order.

Restrictions: You cannot increase the quantity of an order line if:

• The order type matches the Amazon Order Type (I22) system control value. See Amazon Order Feed for an overview.

• The Restrict Change Lines (CL) maintenance restriction for the order type on the order is selected.

• There are any printed pick slips for the line, or if it has been assigned to the Order Broker for fulfillment.

• It is a retail pickup or delivery order. See Maintaining a Retail Pickup or Delivery Order for background.

For more information:

• decreasing the quantity ordered of an item: Canceling an Item

• how price table repricing and premium items function in Order Maintenance: Changing Item Detail Line Information

Instructions:

1. At the Work with Order Lines Screen, Enter 2 next to an item. You advance to the Work with Order Line Screen with your cursor in the Qty field.

2. Enter the amount of the item that the customer wants to order.

3. Press Enter to accept and validate the new quantity ordered and return to the Work with Order Lines Screen.

4. The system updates the quantity ordered immediately. Notice the quantity in the Rsv (reserved) field if you are using Immediate Reservation.

Note: When you change the quantity ordered of a main set or continuity item, the change is also reflected in its component items.

Pre-billable items: Different rules apply to items assigned to an item category that is flagged as pre-billable:

Before the pre-billing occurs: If you increase the order quantity of a pre-billable item before the pre-billing occurs, the system displays a message indicating the new pre-billable amount based on the percentage defined for the category. For example: Category FURN Item will be pre-billed at 50.00% for $138.00.

After the pre-billing has occurred: Once the pre-billing has taken place, you cannot increase the quantity of the item on the order line; instead, the system displays an error message: Deposit already billed, quantity cannot be increased. To increase the quantity, you need to add a new order line or enter a new order; in this situation, the system adds an additional separate order line for the pre-billed amount item used as a means to add the pre-bill charges to the order.

For more information: See Pre Billed Amount Item (J72) for a discussion on pre-billing.

Special handling charge breaks? When you increase the quantity of an item, the system does not recalculate handling charges using the S/H charge breaks that apply in order entry. Instead, if Evaluate Special Handling Charges by Order Line (D67) is:

• set to Y: the S/H charge for that order line is not affected

N or blank: the total Handling charges increase by the per-unit S/H charge for that order line

See Using Special Handling Charge Breaks for background.

CS05_06 CWDirect 18.0.x 2018 OTN