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Assisted Service Application Guide for Oracle Billing Insight > Managing Other Assisted Service Users >
Use Case: Creating a New Assisted Service User
This use case lets a CSR administrator create new Assisted Service application users, including other CSR administrators, CSRs, and Merchant users. Main Path for Creating a New Assisted Service User
The main path occurs when a CSR administrator selects Internal Users from the Main Menu, then clicks Create to display the Create Internal User Information page. Alternate Paths for Creating a New Assisted Service User
An alternate path occurs when a CSR administrator clicks Create. Create Internal User Information Page Elements
Table 28 describes the elements of this page.
Table 28. Create Internal User Information Page Elements
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Title Text |
Create Internal User Information |
Internal User Details Module |
This module displays the following elements:
- Module title text: Internal User Details
- Text and blank field for data entry: *User ID Field
- Text and blank field for data entry: *First Name Field
- Text and blank field for data entry: Middle Name Field
- Text and blank field for data entry: *Last Name Field
- Text and blank field for data entry: Address Line 1 Field
- Text and blank field for data entry: Address Line 2 Field
- Text and blank field for data entry: City Field
- Text and drop-down list: Country List
- Text and drop-down list: State List
- Text and blank field for data entry: Postal Code Field
- Text and blank field for data entry: Home Phone Number Field
- Text and blank field for data entry: Mobile Phone Number Field
- Text and drop-down list: Mobile Service Provider List
- Text and blank field for data entry: *Email Field
- Text and blank field for data entry: *Confirm Email Field
- Text and drop-down list: *Role List
- Text: *Required Fields
- Button: Submit
Action: Displays the Confirm Internal User Information page. For details, see Confirm Internal User Information Page Elements.
- Button: Cancel
Action: Cancels the action.
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