What's New in Assisted Service Application Guide for Oracle Billing Insight, Version 7.1

Table 1 lists the changes in this version of the documentation to support this release of the software.

Table 1. New Product Features in Assisted Service Application Guide for Oracle Billing Insight, Version 7.1
Topic
Description

Multiple topics

Modified topics. The following general changes have been made:

  • UI text and error messages have been edited to facilitate translation.
  • Some references to CSR users have been changed to internal users.
  • Fields for entering email address (and confirm email address) are no longer case sensitive.
  • Fields for entering the user security question answer are no longer case sensitive.

Use Case: Viewing the Lockout Out Customer Accounts Report

Use Case: Viewing the Locked Out Agents Report

Use Case: Viewing the Locked Out Accounts Reactivated Report

Modified topics. Search and download functions were added to the locked out and reactivation reports.

Use Case: Viewing the Billed Revenue Report

New topic. Describes the use case for viewing the Billed Revenue report (merchant users only).

Use Case: Selecting a Payment Metrics Report

New topic. Describes the use case for selecting a payment metric report.

Use Case: Viewing the Payment Transactions Report

New topic. Describes the use case for viewing the Payment Transactions report and details (merchant users only).

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