Contents

1. Preface

  • 1.1 Introduction
  • 1.2 Audience
  • 1.3 Documentation Accessibility
  • 1.4 Organization
  • 1.5 Related Documents
  • 1.6 Glossary of Icons
  • 2. Maintaining Customer Information Files

  • 2.1 Customer Maintenance
  • 2.1.1 Invoking Customer Maintenance Screen
  • 2.1.2 Personal Tab
  • 2.1.3 Corporate Tab
  • 2.1.4 Additional Tab
  • 2.1.5 Director Tab
  • 2.1.6 Auxiliary Tab
  • 2.1.7 Checklist Tab
  • 2.1.8 MFI Details Tab
  • 2.1.9 Fields Button
  • 2.1.10 Other Basic Customer Information
  • 2.1.11 Cards Button
  • 2.1.12 OFAC Check Button
  • 2.1.13 KYC Details Button
  • 2.1.14 Joint Venture Button
  • 2.1.15 NSF Blacklist Status Button
  • 2.1.16 Documents Button
  • 2.1.17 Banking Channels Button
  • 2.1.18 Account Details Button
  • 2.1.19 MT920 Button
  • 2.1.20 Group Button
  • 2.1.21 Linked Entities Button
  • 2.1.22 Viewing Customer Information
  • 2.2 Customer Category Maintenance
  • 2.2.1 Defining Customer Category
  • 2.2.2 Invoking Customer Category Screen
  • 2.2.3 Creating Customer Categories
  • 2.3 Customer Group Maintenance
  • 2.3.1 Maintaining Customer Groups
  • 2.3.2 Maintaining Limits for Customer Group
  • 2.4 Customer Segment Maintenance
  • 2.4.1 Maintaining Customer Segment
  • 2.4.2 Viewing Customer Segment Summary Screen
  • 2.4.3 Associating Segment Code to Customer
  • 2.4.4 Viewing Customer Segment Association Summary Screen
  • 2.5 Capturing Customer Prefixes
  • 2.6 Storing Authorized Variations of Customer’s Name
  • 2.7 Quick Customer Addition
  • 2.7.1 Invoking Quick Customer Addition Screen
  • 2.7.2 Personal Tab
  • 2.7.3 Corporate Tab
  • 2.7.4 Check List Tab
  • 2.7.5 Account Details Button
  • 2.7.6 MIS Button
  • 2.7.7 Fields Button
  • 2.7.8 Change Log Button
  • 2.7.9 Viewing Quick Customer Addition Summary
  • 2.8 Employer Maintenance
  • 2.9 Tax Waiver Maintenance
  • 2.9.1 Maintaining Waiver for Customer Tax Group
  • 2.9.2 Maintaining Tax Allowance Limit for Customers
  • 2.10 Maintaining Risk Category for Customers
  • 2.11 Maintaining Customer Ownership
  • 2.12 Viewing Customer Net Worth Report
  • 2.13 Customer Relationship Maintenance
  • 2.13.1 Maintaining Types of Relationships
  • 2.13.2 Maintaining Relationships between Customers
  • 2.14 Float Days Maintenance
  • 2.14.1 Maintaining Float Days for Outward Clearing Customer Transactions
  • 2.14.2 Extending Float Days for Outward Clearing Transaction
  • 2.14.3 Extending Float Days of a Specific Outward Clearing Transaction
  • 2.14.4 Float Extension Batch Process
  • 2.15 Account Address Location Maintenance
  • 2.16 KYC Maintenance
  • 2.16.1 Maintaining KYC Type
  • 2.16.2 Maintaining Customer KYC Details
  • 2.16.3 Corporate Customer Tab
  • 2.16.4 Corporate or Audit HO Details Tab
  • 2.16.5 Financial Customer Button
  • 2.16.6 Fields Button
  • 2.17 Alphabet Equivalent Maintenance
  • 2.17.1 Maintaining Alphabet Equivalents
  • 2.17.2 Viewing Alphabet Equivalent Summary
  • 2.18 Creating a Message Advice Format
  • 2.19 Customer Closure Data from Channels
  • 2.20 Searching for Customers
  • 2.21 Pin Code Maintenance
  • 2.21.1 Viewing Pin Code Details
  • 3. Maintaining Mandatory Information

  • 3.1 NSF Level Maintenance
  • 3.1.1 Maintaining NSF Cheque Level
  • 3.1.2 Action Components in NSF Level
  • 3.1.3 Advice Button
  • 3.1.4 Maintaining NSF Cheque Parameter
  • 3.1.5 Mutual Settlement Transaction
  • 3.2 Maintaining Narratives
  • 3.3 Instruction Maintenance
  • 3.3.1 Maintaining Customer Instruction Details
  • 3.3.2 Viewing Customer / Account Instructions on ‘F6’ Key-Press
  • 3.3.3 Viewing Customer / Account Instruction Details in Override Screen
  • 3.3.4 Viewing the Instructions Summary
  • 3.4 Lead Details Maintenance
  • 3.4.1 Maintaining Lead Details
  • 3.4.2 Product Code Tab
  • 3.4.3 Offer Details Tab
  • 3.5 Service Request Maintenance
  • 3.5.1 Maintaining Service Request Input Details
  • 3.5.2 Viewing Service Request Details
  • 3.6 Maintaining Location Details
  • 3.7 Capturing Algorithm Details in Oracle FLEXCUBE
  • 3.8 Generating Procedure for Algorithm
  • 3.9 Maintaining Deposits Instructions
  • 4. Foreign Account Tax Compliance Act

  • 4.1 Maintaining FATCA Product
  • 4.2 Customer Type-wise FATCA Maintenance
  • 4.2.1 Maintaining Customer Type-wise FATCA Parameters
  • 4.2.2 Viewing Customer Type-wise FATCA Parameters
  • 4.3 Entity FATCA Classification
  • 4.3.1 Maintaining Customer FATCA Classification
  • 4.3.2 Viewing Customer FATCA Classification
  • 4.4 Criteria for Applying US Indicia
  • 4.5 Tracking FATCA Customers
  • 4.6 Viewing FATCA Withholding Log
  • 4.7 FATCA Referral Processing
  • 4.7.1 Processing FATCA Referral Transactions
  • 4.7.2 Viewing Referral Processing Summary
  • 4.8 FATCA Rule Maintenance
  • 4.8.1 Maintaining FATCA Withholding Rule
  • 4.8.2 System Data Elements
  • 4.8.3 Expression Builder
  • 4.8.4 Viewing FATCA Rule Summary
  • 4.8.5 Reporting Income Code Maintenance
  • 4.9 Intraday Batch Maintenance
  • 4.9.1 Maintaining Intraday Batches
  • 4.9.2 Processing FATCACOM Batch
  • 4.9.3 Processing FATCAEXT Batch
  • 4.10 Post EOTI Batch Maintenance
  • 4.10.1 Processing FATCAINC Batch
  • 4.11 Data Population into Data Stores
  • 4.11.1 FATCA Classification Data Population into Data Stores
  • 4.11.2 Automatic Population of Check List for Due Diligence
  • 4.12 FATCA Obligation Population and Classification Scenarios
  • 5. Processing Referrals in Oracle FLEXCUBE

  • 5.1 Referral Queues
  • 5.1.1 Viewing Transactions in Referral Queue
  • 5.1.2 Invoking the Referral Queue Screen
  • 5.2 Maintenance Required for Referral Processing
  • 5.2.1 Enabling Referral Required Option
  • 5.2.2 Specifying Referral Cut-off Time
  • 5.2.3 Enabling Netting Required Option
  • 5.2.4 Enabling Limit Maintenance Screen
  • 5.2.5 Future-dated Funds Transfers (FT)
  • 5.2.6 Standing Instructions (SI)
  • 5.2.7 Payments and Collections (PC)
  • 5.2.8 Clearing (CG) Transactions
  • 6. Provisioning for Customer Accounts

  • 6.1 Status Processing
  • 6.1.1 Specifying Basis for Status Processing
  • 6.1.2 Status Processing at Group/CIF Level
  • 6.1.3 Processing at Individual Contract/Account Level
  • 6.2 Setting up Customer Groups for Provisioning
  • 6.3 Setting up Customer Classifications for Status Processing
  • 6.4 Exposure Category Maintenance
  • 6.4.1 Setting up Exposure Categories
  • 6.4.2 Specifying Status-wise Provisioning Percentages for Each Exposure Category
  • 6.4.3 Specifying Exposure Category for Customer
  • 6.5 Maintaining Rules for Provisioning
  • 6.6 Derivation Rules for Status Change
  • 6.7 Provision Processing for Accounts
  • 6.7.1 The Provisioning Batch
  • 6.7.2 Specifying Frequency at which Provisioning Batch is Executed
  • 6.8 Computation of Provision Amount
  • 6.9 Specifying Rebooking Provision Entries
  • 6.10 Maintaining Accounting Entries for Provisioning
  • 7. Fast Accounting

  • 7.1 Fast Accounting Hand-off routine
  • 7.2 Accounting Entry Monitor
  • 7.2.1 Re-submitting Failed Jobs
  • 7.3 Intraday Batch Processing
  • 7.4 EOD Batch Processing
  • 7.5 Closure/Redemption/Online Liquidation
  • 7.6 Processing Authorization and Delete Requests
  • 7.7 Handling ECA Request from External Systems
  • 7.7.1 ECA Block Request
  • 7.7.2 ECA Cancellation
  • 7.7.3 ECA Debit
  • 8. Customer Information Query

  • 8.1 Customer Position Maintenance
  • 8.1.1 Invoking Customer Position Screen
  • 8.1.2 Accounts Tab
  • 8.1.3 Loans Tab
  • 8.1.4 Deposits Tab
  • 8.1.5 FX Tab
  • 8.1.6 FT Tab
  • 8.1.7 Collaterals Button
  • 8.1.8 Assets/Liabilities Button
  • 8.1.9 Limits Button
  • 8.1.10 MIS Button
  • 8.1.11 Projections Button
  • 8.1.12 Accounting Button
  • 8.2 Customer Account Balance Query
  • 8.2.1 Viewing Customer Account Balance
  • 8.2.2 Account Statistics Button
  • 8.2.3 Account Details Button
  • 8.3 Overdrawn Accounts Query
  • 8.4 Uncollected Funds Query
  • 9. 360 Degree Customer View

  • 9.1 360 Degree Retail Customer Summary
  • 9.1.1 Invoking 360Degree Retails Customer View Screen
  • 9.1.2 Viewing 360 Degree Retail Customer Details
  • 9.1.3 Reports Button
  • 9.1.4 Summary Tab
  • 9.1.5 Profile Tab
  • 9.1.6 Accounts Summary Button
  • 9.1.7 Loans Tab
  • 9.1.8 Events Tab
  • 9.1.9 Schemes Tab
  • 9.1.10 Alerts Tab
  • 9.1.11 Limits Tab
  • 9.1.12 Payments Tab
  • 9.1.13 Is-Deposits Tab
  • 9.1.14 Is-Financing Tab
  • 9.1.15 External Products Details
  • 9.1.16 Investor Fund Details Tab
  • 9.1.17 Viewing 360Degree Corporate Customer Details
  • 9.1.18 Summary Tab
  • 9.1.19 Profile Tab
  • 9.1.20 Image Button
  • 9.1.21 Linked Customers Button
  • 9.1.22 Locker Details Button
  • 9.1.23 Directors Button
  • 9.1.24 Linked Entity Button
  • 9.1.25 KYC Details Button
  • 9.1.26 Fields Button
  • 9.1.27 MIS Button
  • 9.1.28 Deposits Tab
  • 9.1.29 Account Signatory Tab
  • 9.1.30 Standing Instruction Button
  • 9.1.31 Periodic Instructions Button
  • 9.1.32 Transactions Button
  • 9.1.33 Cheques Button
  • 9.1.34 Statement Generation Button
  • 9.1.35 Cards Button
  • 9.1.36 Others Button
  • 9.1.37 Account Signatory Button
  • 9.1.38 Loans Tab
  • 9.1.39 Trade Tab
  • 9.1.40 Treasury Tab
  • 9.1.41 Events Tab
  • 9.1.42 Schemes Tab
  • 9.1.43 Alerts Tab
  • 9.1.44 Limits Tab
  • 9.1.45 Payment Tab
  • 9.1.46 Is-Deposits Tab
  • 9.1.47 Is-Financing Tab
  • 9.1.48 Is-Trade Tab
  • 9.1.49 Is-Treasury Tab
  • 9.1.50 External Products Tab
  • 9.1.51 Investor Fund Details Tab
  • 9.1.52 Viewing CustomerTrade 360 degree
  • 9.1.53 Summary Tab
  • 9.1.54 Documentary Credit
  • 9.1.55 Documentary Collection
  • 9.1.56 Guarentees/Stand-by-LCs
  • 9.1.57 Trade Loan Tab
  • 9.1.58 Limits Tab
  • 10. Glossary

  • 10.1 Important Terms
  • 11. Reports

  • 11.1 Maintaining Printing Options for Reports
  • 11.2 IRA Statement Reports
  • 11.2.1 Generating IRA Statement Reports
  • 11.2.2 Selection Options
  • 11.2.3 Contents of the Report
  • 11.3 Minimum Withdrawal Advice Reports
  • 11.3.1 Generating Minimum Withdrawal Advice Reports
  • 11.3.2 Apart from the header the following details are printed for the report:
  • 11.4 Charge Advice Reports
  • 11.4.1 Generating Charge Advice Reports
  • 11.4.2 Contents of the Report
  • 11.5 IRS Form 5498
  • 11.5.1 Generating IRS Form 5498
  • 11.5.2 Generating Form 5498 as Part of Initial Filing
  • 11.5.3 Generating Form 5498 after Tax Filing
  • 11.5.4 Details printed on Form 5498
  • 11.6 IRS Form 1099-R
  • 11.6.1 Generating IRS Form 1099-R
  • 11.6.2 Generating Form 1099-R as Part of Initial Filing
  • 11.6.3 Generating Form 1099-R after Tax Filing
  • 11.6.4 Details printed on Form 1099-R
  • 11.7 Customer Account Opening Confirmation Report
  • 11.8 Report for NSF Returned Cheque
  • 11.8.1 Generating Report for NSF Returned Cheque
  • 11.8.2 Contents of the Report
  • 11.9 Report of Blacklisted Customers
  • 11.9.1 Generating Blacklisted Customers Report
  • 11.9.2 Contents of the Report
  • 11.10 Report of Blacklisted Customers from Central Bank
  • 11.10.1 Generating Central Bank Blacklisted Customers Report
  • 11.10.2 Contents of the Report
  • 11.11 Report for Actions Triggered During NSF Status Change
  • 11.11.1 Generating Actions Triggered During NSF Status Change Report
  • 11.11.2 Contents of the Report
  • 11.12 Netting Report
  • 11.12.1 Generating Netting Report
  • 11.12.2 Contents of the Report
  • 11.13 Combined Statement Reports
  • 11.13.1 Generating Combined Statement Reports
  • 11.13.2 Contents of the Report
  • 11.14 Missing Signature Report
  • 11.14.1 Generating Missing Signature Report
  • 11.14.2 Contents of the Report
  • 11.15 Large Credit Transaction Report
  • 11.15.1 Generating Large Credit Transaction Report
  • 11.15.2 Contents of the Report
  • 11.16 Large Debit Transaction Report
  • 11.16.1 Generating Large Debit Transaction Report
  • 11.16.2 Contents of the Report
  • 11.17 Daily Account Opening Statistics Report
  • 11.17.1 Generating Daily Account Opening Statistics Report
  • 11.17.2 Contents of the Report
  • 11.18 Dormant Account Reactivated Report
  • 11.18.1 Generating Dormant Account Reactivated Report
  • 11.18.2 Contents of the Report
  • 11.19 360 Degree Customer Report
  • 11.19.1 Generating 360 Degree Customer Report
  • 11.19.2 Contents of the Report
  • 11.20 Netting Group Transaction Report
  • 11.20.1 Generating Netting Group Transaction Report
  • 11.20.2 Contents of the Report
  • 11.21 Print Maintenance Control Log Report
  • 11.21.1 Generating Print Maintenance Control Log Report
  • 11.21.2 Contents of the Report
  • 12. Function ID Glossary