Oracle Commerce Cloud is the next evolution of a 20-year, industry-leading commerce platform, re-designed for the modern cloud. The most scalable SaaS platform on the market, Oracle Commerce Cloud fosters agility, growth, and cost savings at retail and branded commerce programs.
Oracle Order Management Cloud is an order capture and fulfillment cloud solution that is tightly integrated with Oracle Global Order Promising Cloud. It is designed to improve order handling across the order-to-cash process. Pre-integration, centrally-managed orchestration policies, global availability, and fulfillment monitoring can enable increased customer satisfaction and order profitability.
Oracle Commerce Cloud and Oracle Order Management Cloud can be used together to provide a robust architecture for order capturing and order fulfillment. This document provides the ways in which these products are integrated using the Oracle Integration Cloud Service infrastructure.
This document includes the following chapters:
Prerequisites – Identifies prerequisites and assumptions needed for configuring Oracle Order Management Cloud with Oracle Commerce Cloud.
Configure Oracle Commerce Cloud – Describes how to set up Commerce Cloud to work with the integration.
Configure the Integration Cloud Service Commerce Adapter – Provides instructions for configuring the adapter.
Configure Order Management Cloud – Describes how to configure Order Management to work with the integration.
Order Creation – Outlines how orders are created in the integration environment.
Order Status – Discusses the flow used for getting the status of the orders from Order Management Cloud.
Returns – Discusses the flow used for return processing and the statuses from Order Management Cloud.
Exchanges – Discusses the flow for the exchange of goods.
