The integration between Commerce Cloud and Order Management Cloud provides a solution that combines the capabilities of these two products. This integration provides the following features:
Out of the box integration for Order fulfillment using Order Management Cloud.
Pushing completed Commerce Cloud orders to Order Management Cloud for fulfillment.
Retrieving and updating the status of the order from Oracle Order Management in Commerce Cloud real time for the orders created using Commerce Cloud.
Furnishing returns and exchanges created on Commerce Cloud to Order Management Cloud for fulfillment.
Retrieving the status of the returns from Order Management into Commerce Cloud.
The out of the box integration assumes that the orders and returns are created using Commerce Cloud channels.
