1What's New in This Release

What’s New in Siebel Fundamentals Guide, Siebel CRM 18.10 Update

The following table lists the changes in this revision of the documentation to support this release of the software.

Note: Siebel 2018 is a continuation of the Siebel 8.1/8.2 release.

Table What’s New in Siebel Fundamentals Guide, Siebel CRM 18.10 Update

Topic

Description

Using the Calendar Details Button

New topic. A Calendar Details button is now available by default for Activities in your Web application. Clicking Calendar Details opens the calendar detail form where you can perform a lot of the same tasks that you can perform from the Calendar screen.

Themes

Modified topic. A new theme called Sky Blue is available for the Tab navigation control.

What’s New in Siebel Fundamentals Guide, Siebel 2018

No new features have been added to this guide for this release. This guide has been updated to reflect only product name changes.

Note: Siebel 2018 is a continuation of the Siebel 8.1/8.2 release.

What’s New in Siebel Fundamentals Guide, Siebel Innovation Pack 2017, Rev. A

This guide has been updated to correct or remove obsolete product and component terms.

Note: Siebel Innovation Pack 2017 is a continuation of the Siebel 8.1/8.2 release.

What’s New in Siebel Fundamentals Guide, Siebel Innovation Pack 2017

The following table lists the changes in this revision of the documentation to support this release of the software.

Note: Siebel Innovation Pack 2017 is a continuation of the Siebel 8.1/8.2 release.

Table What’s New in Siebel Fundamentals Guide, Siebel Innovation Pack 2017

Topic

Description

Native Browser Features

Modified topic. You can use the native spell checking capabilities provided by your browser and the zoom feature in your browser to increase or decrease the size of screen content.

Getting Started with Self Service Applications

Registering on the Self Service Website

Logging In to the Self Service Website

Logging Out of the Self Service Website

Obtaining a New Password for Self Service Applications

New topics describing how to register for, log in to, log out of, and obtain a new password for the Siebel Self Service Web site.

Navigating Between Records in Lists

Modified topic. Navigation icons have changed.

Attaching Emails and Email Attachments to Records

New topic. Describes how to directly attach emails or email attachments from Microsoft Outlook to records in Siebel.

How Siebel CRM Handles Wildcards

New topic. Describes how Siebel CRM handles wildcard searches.

Information Search

New chapter. Describes how to use search to locate information in Siebel.

Saving Charts

Modified topic. Line, stackedbar, and scatter chart formats are now supported.

About Web Notifications

New topic. Web notifications are supported for incoming calls and chats.

Accessibility in the Web Application

New topic. Describes accessibility in Siebel Open UI.

Keyboard Navigation

Modified topic. The description for TAB and TAB+SHIFT has been updated.