Healthcare

Clinical Trials

Siebel CRM Clinical Trial Management System (CTMS) is designed so biotechnology companies, pharmaceutical companies, and CROs (clinical research organizations) can better manage the clinical trial process, maintain the quality of clinical trials, and manage investigator relationships.

It provides a comprehensive set of tools for clinical research associates (CRAs), clinical investigators, and site coordinators. It also includes a personalized internet portal to conduct study activities more efficiently.

The key benefits of using Siebel CTMS include: streamlining trial processes, accelerating time to market, improved investigator relationships, enhanced productivity, better cost control, comprehensive data access, and robust risk management capabilities.

By providing a centralized platform to manage all aspects of a clinical trial, from study planning and start-up to data collection and analysis, this ultimately leads to a faster and more efficient trial execution.

Life Sciences

Designed for pharmaceutical sales, Siebel CRM Life Sciences provides personalized content delivery tools to help sales and marketing teams deliver the right messages during each customer interaction.

Flexible contact management supports a wide range of prescribes and nonprescribed contact types, including physicians, pharmacists, nurses, office staff, and business administrators.

With it, you can support a wide range of account types, including hospitals, pharmacies, health maintenance organizations (HMOs), clinics, wholesalers, and group purchasing organizations (GPOs).

Additional industry-specific functionality includes complete activity management, calendar, medical education event planning, Smart Calls, call reporting, contract and pricing management, and sales effectiveness tools and methodologies.

Key Functionality

• Flexible contact management (doctors, pharamcists etc)
• Account management (hospitals, pharamacies, wholesalers etc)
• Customer service center
• Managing Pharma Samples
• Syndicated Data
• Product promotion and Opportunity tracking
• Medical education event planning
• Contract and pricing management
• Regulatory Reporting
• Accessibility

Siebel Healthcare

Rich relationship management solution designed specifically for health insurance, employee benefits, and care delivery organizations.

It enables organizations to successfully manage relationships throughout the entire customer lifecycle, across all stakeholder touchpoints.

The application provides a flexible platform for identifying new opportunities and expanding upon existing business relationships.

Because we recognize that success comes from relationships with the expanded community of stakeholders, Siebel Healthcare’s applications focus on the expanded healthcare ecosystem: insurance subscribers, health plan members, employers, group administrators, independent brokers, direct sales channels, health systems, physicians, hospitals, networks, and ancillary providers.

Siebel Group Coverage

Siebel Group Coverage provides functionality that enables streamlined sales and service of policies for group insurance lines of business/group benefits, including healthcare, life, disability, dental insurance, and other specialty group benefits.

With Siebel Group Coverage, organizations can keep track of detailed company (account) information for prospects and existing customers including multiple census versions, divisions, employee job classes, plan designs, proposals, eligible members, enrollments, and member beneficiaries, underwriting reports, and insurance history.

In addition, group employees can complete their product selection, enrollment and servicing of inquiries related to group benefits. Siebel Group Coverage will provide health plan and carrier professionals with key functionality necessary to manage prospecting, processing, RFP response, enrollment, servicing and renewals.