Sales

Improve pipeline visibility, account planning, and productivity—all from a single application. Collaborate across teams including marketing, service, inventory, and finance for a complete customer 360 view that improves sales efficacy.

Why choose Siebel Sales?

01Robust Sales Automation

Track the entire sales cycle, from lead generation to deal closure with accurate sales forecasting and quota tracking for sales teams. Configurable Workflows ensure you can automate approvals, pricing, and order management to match your business processes perfectly and streamline sales operations.

02Deep Customization & Scalability

Highly configurable SFA application that can be tailored to specific business needs, including industry-specific workflows and mobile applications. Designed for large organizations with complex, global sales structures.

03Strong Quote-to-Cash Capabilities

Robust CPQ (Configure, Price, Quote) and Order Management functionality, helps in managing complex pricing and quoting processes. Order Management integration can link directly with fulfillment systems to streamline sales execution.

04Configure and Control your AI-driven Insights

Strong transactional processing and deep enterprise sales capabilities can be enhanced even further with our open AI framework for incorporating traditional pre-trained AI and generative AI solutions. Improve Sales Rep productivity and customer intelligence with AI that you control.

Account, opportunity, and territory management

Segment territories, assign/manage leads and opportunities, add contacts, prioritize actions, and collaborate with other sellers.

Use your comprehensive customer 360-degree view—including customer service, orders, and interaction histories—to improve responsiveness and enhance CX.

Sales methodology coaching

Ensure consistent sales performance. Leverage built-in best practices to identify problems and deliver effective coaching—personalized to the needs of each salesperson.

Siebel Sales incorporates several sales methodologies that provide innumerable benefits. From industry leading methodologies such as Target Account Selling (TAS), Enterprise Selling Process (ESP) and Portfolio Management Process (PMP), Siebel Sales provides standard business processes and coaching utilities that assist users through the sales cycle in order to close deals faster

Sales forecasting

Make better decisions with a comprehensive, real-time view of your entire sales team. Proactively address sales trends, shortfalls, and new revenue opportunities.

With the Siebel Sales application, sales teams can proactively address sales trends, shortfalls, and opportunities for increased revenues using predefined, configurable charts and reports.

Sales pipeline assessment

Opportunity management capabilities allow sales reps and managers to review opportunities by sales stage, giving them the insight into how deals are closing.

Through pipeline assessment, the sales organization has visibility into the breakdown of opportunities that exist at each stage of the sales cycle

Pipeline analysis charts assist sales users to help them understand the how and when deals are closing.

Mobile selling

Your sales representatives who are on the move can also access Siebel Sales application using the mobile devices they use. Check daily appointments, tasks, contacts, and annotate opportunities while on the move through their smartphone.

Speed time to market with an intuitive Redwood user experience and the ability to easily customize your mobile app based on existing CRM metadata.

Siebel Sales Mobile application can be used in connected as well as offline mode so that sales professionals always have access to the key information about their accounts and opportunities

Partner relationship management (PRM)

Automates and streamlines the relationship between your brand and all your channel and alliance partners, distributors, resellers, agents, brokers, or dealers.

Track leads, share information, assess partner progress, improve forecasting accuracy, manage complex pricing schemes, and oversee channel operations. Build a partner ecosystem to drive sales and reduce management costs.

Find out more about Partner Relationship Management.

Order management

Create quotes and proposals, configure products, and submit orders. Generate quotes and manage contracts and services for accounts with many locations, streamlining the quote-to-cash process.

Microsoft Exchange support

Synchronize data between your Siebel CRM database and your Microsoft Exchange Server. Synchronize contact, calendar, and task data to improve end user productivity.

Extend functionality with Oracle Sales

Combine Siebel CRM with Oracle Sales for extended sales functionality. Arm your reps with intuitive and collaborative, AI-powered, mobile sales capabilities to improve productivity and close deals faster.

Customer success with Siebel Sales

Equinix
Siebel CRM used to operate critical sales, service, and on-site security access to data centers for thousands of employees.

Mitsubishi Fuso
Standardized Retail Processes with Siebel CRM as the core Sales & Service Platform

Allied Bank
Siebel CRM automates lead prioritization, assigns tasks to relevant teams, and provides real-time insights into lead status and conversion trends.