Scheduling Using Oracle Field Service

This chapter provides information on how to configure, administer and use Siebel Field Service Integration with Oracle Field Service for Scheduling. It includes the following topics:

• About Using Siebel Field Service Integration to Oracle Field Service

• About Siebel Field Service Integration to Oracle Field Service

• About Documentation for Oracle Field Service

• About User Profiles for Siebel Field Service Integration to Oracle Field Service

• About Languages supported

• About Service Regions

• About Employee Administration

• About Appointment Booking for Siebel Field Service Integration to Oracle Field Service

• About Activity Skills

• About Dispatch Management

• About Mobile Data Management

• About Fault Handling

• Siebel Field Service Integration to Oracle Field Service Overview

• Process of Configuring Siebel Field Service Integration to Oracle Field Service

• Process of Administering Entities Using Siebel Field Service Integration to Oracle Field Service

• Booking Appointments Using Siebel Field Service Integration to Oracle Field Service