Oracle Service Cloud - May 2015 Release

Get Started

Documentation for business users that shows how to use Oracle Service Cloud (formerly known as Oracle RightNow CX).

Get Started with Subscriptions

• Manage subscriptions
• Purchase subscriptions 

What's New

• Learn about new features
• Review the latest release notes

Implement Oracle Service Cloud

• Explore Oracle Service Cloud documentation
• Review workstation requirements
• Review environmental configuration recommendations
• Deploy the Oracle Service Cloud console
• Perform initial site administration tasks

Manage Field Services

• Explore Oracle Field Service Cloud documentation

Go Mobile

• Use the Oracle Tap mobile agent application
• Explore the Customer Portal page set for mobile devices

On an Earlier Release?

• Learn about Service Cloud auto upgrades (requires login)
• Use the documents from previous releases