Listen & Analyze Table of Contents
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If you want to see articles specifically for Social Engagement & Monitoring, see the SEM Table of Contents help article.
If you want to see articles specifically for Social Marketing, see the SM Table of Contents help article.
- What is Listen & Analyze?
- Basic Terminology
- Account Selector
- Stream Selector
- Categories
- Category Help Guides
- Download Pages as Reports
- Fans
- Fan Demographics
- External Referrers
- Reach and Impressions
- Engagement
- Posts
- Fans by the Numbers
- Fan Sources
- Fan Map
- Top Locations
- Gender/Age Graph
- Gender
- Gender/Age Chart
- Engagement: Stories, People Talking About This, Consumptions
- Negative Feedback
- Top Engaged Users
- Referral Sources
- Engagement Map
- Locations/Languages
- People Talking About This: Gender & Age
- People Talking About This: Males by Age
- People Talking About This: Females by Age
- Impressions Main
- Impressions by Story Type
- Reach Main
- Reach by Story Type
- Reach Locations
- Locations/Languages
- Gender & Age
- Males Reached by Age
- Females Reached by Age
- Posts Main
- Content From
- Top Posts
- Post Info
- Sorting
- Post Insights
- Post Frequency by Hour
- Post Summary
- Post Stories
- Post Consumptions
- Post Impressions
- Post Engagement
- Post Negative Feedback
- Comments
- Likes
- Followers
- Tweet Insights
- Top Tweets
- Engagement
- Engagement Rate
- Retweets
- Retweet Rate
- Mentions
- Mentions Rate
- Workflow & Automation Clicks
- Workflow & Automation Click Rate
- Follower Growth
- Engagement Insights
- Post Insights
- Top Posts
- Top Circles
- Page Views
- Page Views by Hour
- Page Views by Source
- Engagement Main Graph
- Engagement Actions by Hour
- Engagement Actions by Type
- Likes
- Subscriptions
- Demographics: Age/Gender
- Demographics: Location
- Most Engaged Videos
- Video Info
- Sorting
- Video Details
- Favorites
- Likes/Dislikes
- Views
- Comments
- Shares
- Engagement Rate
- Create a Report
- Adding Modules
- Metric Options and Definitions
- Drag and Drop
- What are tags in Workflow & Automation?
- Viewing a Tag's Posts
- Viewing Your Tags by Social Network
- What is a Topic?
- Creating a Topic
- Advanced Options
- Previewing a Topic
- Saving a Topic
- Topic Properties and History
- Checking Topic Statistics
- The All Topics and Topics Pages
- The Topics Grid
- Taking Actions on a Topic
- Topic Alerts
- Custom Data Source Analyzer API
- Historical Data
- Specialized Data
- Add On Thermometers
- What is an Indicator?
- Creating an Indicator
- Advanced Options
- Previewing an Indicator
- Saving an Indicator
- Taking Action on Indicators
- Creating and Managing Indicator Families
- Deleting Indicators
- Cloning Indicators
- Navigating the Dashboard
- Selecting Topics
- Filtering the Dashboard
- Choosing Your Charts
- The Summary Tab
- The Indicators Tab
- The Demographics Tab
- The Weekly Stats Tab
- Using Interaction
- Dashboard Actions
- Email Digests
- Exporting User Activity
- Exporting Data from Channels
- Report Content
- List of each module and what metrics are captured for them
- Complete list of the metrics in the Resources section of Listen & Analyze
- Complete list of the metrics in Custom Analytics
Introduction to Listen & Analyze
The Resources Tab - Facebook Dashboard
The Resources Tab - Facebook Fans
Overview
Demographics
The Resources Tab - Facebook Engagement
Overview
Demographics
The Resources Tab - Facebook Visibility
Impressions
Reach
Reach Demographics
The Resources Tab - Facebook Posts
Overview
All Posts
Insights
The Resources Tab - Facebook Post Drilldown
Overview
Engagement
The Resources Tab - Content & Apps
Visitors
Engagement
The Resources Tab - YouTube Channel
Overview
The Resources Tab - YouTube Videos Section
Videos
Video Drilldown Page
The Topics Tab: Creating a Topic
The Topics Tab: Managing Topics
The Indicators Tab: Creating Indicators
The Indicators Tab: Managing Indicators
Metrics Captured for Content & Apps Modules
Complete Metrics Definitions for Listen & Analyze: Resources
Complete Metrics Definitions for Custom Analytics