Pages Used in CRM Application Setup for Integration

Page Name Definition Name Usage

Product Definition Page

PROD_DEFN

Create Product IDs in the CRM database to match the asset hardware information from the FSCM database.

Product Mapping for Hardware Assets Page

RF_PROD_MAP

Map asset information to Product ID in CRM database.

Set Up Options Page

RF_IPRD_CONFIG

Enable asset integration between CRM and FSCM.

This is for CRM 9.0 only.

Configuration Options Page

RF_IPRD_CONFIG

The system delivers a template family for asset integration (RC_HELPDESK).

This is for CRM 9.1 only.

Display Template Page

RDT_TMPL_PAGE

Enable Display Template, CORE_IP_ASSET, for asset integration between CRM and FSCM.

This is for CRM 9.1 only.

Installed Products - Display Template Page

RDT_TMPL_SECTN

Enable Asset Type, Validated, Asset Subtype, and Transfer.

This is for CRM 9.1 only.