3 Working with Oracle Pulse

This chapter describes how to navigate Oracle Pulse. It explains how to move from the Pulse Dashboard through two levels of information - Customer Level and Service Level - and how to use the user interface (UI) features common to all pages.

• Understanding the Pulse Dashboard and Levels of Information

• Understanding the User Interface

• Understanding the Service and Environment Configuration

• Identifying Contacts for Your Organization

• Viewing Notifications

• Generating Reports for Different Time Periods

• My Charts and Environments

• Exporting Data

• Sorting Records