Desktop Workflows Insert Tab

The Insert tab lets you add components to your flow diagram, either one at a time or in predefined workflow templates.

Insert Tab

Group/Button Description
Template The buttons in this group let you select a predefined flow template to apply to your desktop workflow. See Apply a Workflow Template.
Caution: When you add a template, any content you previously added is deleted from the canvas.
New vs. Edit Hover over this button to see a preview of the New vs. Edit workflow template. Click the button to add the template to the canvas. See New vs. Edit Workflow Template.
Add Task Hover over this button to see a preview of the Add Task workflow template. Click the button to add the template to the canvas. See Add Task Workflow Template.
Copy Incident Hover over this button to see a preview of the Copy Incident workflow template. Click the button to add the template to the canvas. See Copy Incident Workflow Template.
Create Contact Hover over this button to see a preview of the Create Contact workflow template. Click the button to add the template to the canvas. See Create Contact Workflow Template.
Elements The buttons in this group let you select elements to add to your flow diagram. For a description of available elements, see How You Design a Flow Diagram.

Elements can also be accessed from the Home tab.