Set Profile Permissions

Using the tabs on the Profile Permissions editor, you can assign various administrative, read, edit, and delete permissions to staff members’ profiles.

  1. Click Configuration on the navigation pane.
  2. Expand Staff Management, double-click Profiles, and then double-click the profile you want to edit.
    The Profiles editor opens.
  3. Click Permissions.
    The Profile Permissions editor opens.
  4. Click the tabs to access options and assign permissions.

    Profile Permissions Editor Tabs

    Click This Tab To Perform This Function
    Administration

    Selected by default when you open the Permissions page.

    Organizations

    Assign permissions related to adding and editing organizations.

    Contacts

    Assign permissions related to adding and editing contacts.

    Service

    Assign permissions related to Service. If Chat is enabled on the site, chat permissions are also selected on this tab.

    Opportunities

    Assign permissions related to opportunity tracking.

    Outlook Integration

    Assign Outlook integration permissions. Outlook integration must be enabled for this tab to appear.

    Outreach

    Assign Outreach permissions.

    Feedback

    Assign Feedback permissions.

    Tasks

    Assign task permissions.

    Custom Objects

    Assign custom object permissions. Custom objects must be enabled for this tab to appear.

    Analytics Assign Analytics permissions.
  5. Enter the appropriate field information.
  6. Click Save.