Overview of setting up Fusion Service for DCS

Here's a list of the steps required to set up Fusion Service for Digital Customer Service.

• Enable Digital Customer Service
• Configure a user category for proxy users
• Create the proxy users
• Set profile options for Self-Service Optimization
• Set the Oracle Identity Cloud Service endpoint
• Configure the client ID and client secret
• Create groups in Fusion Service
• Manage the proxy user configuration data
• Set proxy user credentials
• Validate Self-Service Optimization setup