Using picklists with form processing steps
Many form processing steps enable you to use a picklist to configure the step's action. The picklist maps a value from the form to a value needed to run the form processing step. For example, you can use a picklist to determine the email address to send a notification message to, based on the form's country selection, as may be the case if you have regional sales representatives who need to be notified of a form submission in their region. The picklist would map the country selection to a specific representative’s email address. When Oracle Eloqua runs the processing step, it looks for the country in the picklist and uses the corresponding email address as the destination inbox.
A picklist is set up with display names for the selectable items (those that contacts can select from the picklist on the form) and actual values (the corresponding values that Oracle Eloqua uses for the processing step). Use the table below to help determine the actual value to use.
| Form processing step | Picklist actual value | Locating the picklist actual value |
|---|---|---|
| Send Submitter an Email | Email ID |
Open the asset in Oracle Eloqua and locate the ID in the URL displayed in the browser address bar: Example: https://secure.p03.eloqua.com/Main.aspx#emails&id=116 |
| Redirect to Web Page | Landing page ID | |
| Add to Campaign |
Campaign step ID should be used for both Use the value of a form field to select the campaign and Use a picklist to select the campaign. |
|
| Add to Program | Program ID | |
| Add to Program Builder | Program ID | |
| Send Notification Email | The email address to use | Organizational contact directory, etc. |
| Add to Shared Contact List | Shared contact list ID |
Example: https://secure.p03.eloqua.com/agent/aspx?OpenInModal=True&Context= |
| Remove from Shared Contact List | Shared contact list ID |
, then click Tools > Shared Lists.
, then click Run Deduplication.Adding a contact to a campaign or program when a form is submitted
Redirecting a contact to a page after submitting a form
Sending an autoresponder email
Sending an email notification when a form is submitted
Creating or updating leads, contacts, or accounts in your CRM system