Oracle CX Sales integrations
Important: Oracle Sales was formerly known as Oracle Sales Cloud. All instances of Oracle Sales Cloud have been changed to Oracle Sales across the app user interface.
Oracle Sales delivers a wide range of functionality that is purpose-built to address the needs of sales executives, sales managers, sales reps, and system administrators to improve effectiveness, better understand customers and business, and build a pipeline for success.
Integrating Oracle Sales and Oracle Eloqua aligns sales and marketing activities across the buying cycle by connecting the segmentation, campaign management, and lead generation processes in Oracle Eloqua with lead, contact and account management processes in Oracle Sales.
Important: Oracle Eloqua is ending support for the native Oracle Sales integration on June 1, 2019. If you currently have a native integration, you should migrate to the Oracle CX Sales Integration app.
During the integration:
- Oracle Sales account, contact, and lead data is synchronized to Oracle Eloqua where it can be used to perform segmentation, and to run targeted marketing campaigns to generate new sales leads.
- Leads generated from marketing campaigns in Oracle Eloqua are nurtured and synchronized with Oracle Sales as sales leads.
- Links to an individual’s digital profile data and to the Engage tool in Oracle Eloqua are available from the Oracle Sales lead user interface and from the contact user interface.
Oracle CX Sales Integration app
Migrating from the native integration
Native Oracle Sales integration (deprecated)
Adding a Profiler link to Oracle Sales
Adding an Engage link to Oracle Sales