Working with Folders and Contents

1. Click Folders on the side navigation.
2. Click Create folder.

   The Create folder dialog opens.

3. Type a name for the new folder.

   Names can be up to 100 characters long and can include only the following characters: A-Z a-z 0-9 space ! - = @ _ [ ] { }
   

4. Click Done.

   The folder is created and appears in the Folder list.

Oracle Responsys can successfully import only folders exported from Oracle Responsys.

Tip: Do not use this option to upload multiple documents and related images in a single operation. Instead, if you are using the Content Library, click Actions on the side navigation bar, and select Upload Content. (Not seeing this choice? Refer to the Side navigation bar changes topic.) If you are not using the Content Library, select Upload Multiple Documents and Images.

To import a folder:

1. Click Folders on the side navigation.
2. Click Import.
3. Click Choose File to locate the folder.

   Note: The file must be in Zip format.

4. Click Import.

   The folder is imported. After the import is complete, a confirmation page opens.

5. Do one of the following:
   • To return to the Folders page, click Done.
   • To import more folders, click Import Another and repeat steps 2 and 3.

You can export all or part of folder contents to a ZIP file into a directory on your computer.

1. Select the folder you want to export and click Export.

   Tip: Hold the Ctrl or Cmd key to select multiple folders.
   

   The Folder Export page opens.

2. Clear the checkboxes of any items you do not want to export.
3. Click Export.

   The Save as dialog opens.

4. Select the location for the exported file.
5. In the File name field, type the name for the exported file and click Save.

   Important: Mac OS limits file and folder names (including the file extension) to 32 characters. For this reason, the file name must not exceed 28 characters to accommodate the .zip extension.
   

   The folder is exported to the selected location.

Favorite folders are shared across the account. This means that every user sees the same Favorite folders.

1. Click Folders on the side navigation.
2. Select All Folders from the Folders list.
3. Select the folder you want and click Add to favorites.

   Tip: Hold the Ctrl key to select multiple folders.
   

The folder is now available from the Favorites list. To remove the folder from the list, select the folder you want and click Remove from Favorites.

1. Click Folders on the side navigation.
2. Select the folder you want to copy and clickCopy.

   The Copy Folder page opens.

3. Optionally, type a name for the copy in the New Folder Name field.

   Names can be up to 100 characters long and can include only the following characters: A-Z a-z 0-9 space ! - = @ _ [ ] { }
   

4. Optionally, clear the checkboxes of any items you do not want to copy.
5. Optionally, type new names for the copies in the Rename field.
6. Click Copy.

   The folder is copied. After the copy is complete, a confirmation page opens.

7. 6. Click Done.

   The new folder appears in the Folders list.

Important: If the Distributed Marketing controlled feature is enabled for your account, you might see folders with names that include the "short names" of the regional (if any) and local marketers defined for your account. These folders are created automatically by Distributed Marketing. Do not rename these folders.

To rename a folder:

1. Click Folders on the side navigation.
2. Select a folder and click Rename.

   The Rename Folder dialog opens.

3. Type the new name for the folder.

   Names can be up to 100 characters long and can include only the following characters: A-Z a-z 0-9 space ! - = @ _ [ ] { }
   

4. Click Rename.

The folder is renamed and appears in the Folders list with the new name.

Warning: Deleted folders cannot be restored.

You cannot delete a data source that has been used as an opt-out (unsubscribe) table. If you attempt to delete a folder containing such a table, Oracle Responsys deletes all folder contents except the opt-out table and the folder. If you want to fully delete the folder, move the table to another folder; then delete the empty folder.

To delete a folder:

1. Click Folders on the side navigation.
2. Select the folder and click Delete.

   Tip: Hold the Ctrl key to select multiple folders.
   

   A confirmation message opens.

3. Click Yes.

   The folder is deleted.

Note:  If you are using the Content Library, documents and email attachments are not available on this page. If you are using the Content Library, see Content Library Overview for information about viewing content items.

For descriptions of the icons next to the content item name, see Folder Icon Descriptions.

1. Click Folders on the side navigation.
2. In the Folder list, select the folder whose content you want to see.

   The folder content is displayed in the Contents list.

3. Do one of the following:
   • Click the name of an item to perform the default action.
     The default action depends on the content type.

   • Click next to an item’s name, and select a command from the pop-up menu.