Adding Users Using Responsys

When you login in to Responsys, if you are shown the Responsys login page, you can add users using Responsys.

If you are redirected to the Oracle Cloud login, you add users using Identity Cloud.

To add users using Responsys:

  1. As an Account Administrators, select The Account icon Account on the side navigation bar.
  2. Select User identity management, and then select Add user. (Not seeing this choice? Refer to the Account management changes topic.)
  3. Complete the user profile details. Learn more.
  4. If applicable, assign user roles, organization, and translations to your user. Learn more.
  5. Click Create.

Tip: If you are unable to add more users due to an error in capacity, you can request more user seats for your account. See Adding user seats for your account for details.

User profile details

Use this page to enter the user profile information.

  • Login name - The user's login name.

  • Email address - The user's email address.

  • User display name - The name to display in the upper right of Oracle Responsys.

  • Disable SAML for user - Available only if single sign-on is enabled for the account. Select this checkbox to disable single sign-on for this user. For more information about single sign-on, see Setting Up Single Sign-on.

  • Federation ID - Available only if Single Sign-on is enabled for the account. If the assertion contains the Federation ID, type the user's Federation ID. If assertion contains the user's RI username, leave this field blank.

  • User Status - Select either Active or Suspended status.

  • User locale - Select the language for the user from the drop down menu.

  • User Type - If you are not using Functional Access, use this option to grant the user administrative privileges. If you are using the Authorization Solution, see Role Assignment to assign privileges to a user.

  • To grant the user administrative privileges, select the Account Administrator checkbox. To revoke a user’s administrative privileges, clear the checkbox. To revoke administrative privileges of the user who was designated as an Account Administrator when the account was created, please contact Responsys Support.

    Every user that needs administrative privileges should be set up as an Account Administrator. We strongly discourage sharing administrative logins between users.

    Note: You should always ensure that the specified email address for the Account Administrator is current, because we send all password reset messages to that address.

  • Restrictions - If you are not using the Authorization Solution, use this option to prevent the user from performing specific activities. If you are using the Authorization Solution, see Role Assignment to assign privileges to a user.

    Select the checkboxes of the activities that you don't want this user to be able to perform. For example, you can create one user who can design campaigns but not launch them, another user who can launch campaigns but not change them in any way, and another user who can upload and edit data (such as distribution lists) but not manipulate campaigns.

  • Role Assignment - Available only if Functional Access is enabled for your account. Otherwise, use User Type and Restrictions to grant the user privileges.

    Roles enable relevant functionality for the user based on their job role.

    You can assign several roles to a user. For a description of each role and a list of functionality available to each role, see Role Descriptions and Access Rights.

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