History Tab

The History tab lets you view completed tasks that have been carried out on the current asset.

This tab has four screens: History Task List screen, History Task Details screen, History Inventory Display screen and History File Display screen.

History Task List screen in detail

This screen lets you view all historical tasks that have been performed on the selected task’s asset.

Section	Task	Effect	Availability	Errors/Alerts Shown	Highlighted in Screenshot
Toggle Selected Task Details Screen Visibility button	Lets you access functions on the Selected Task Details screen.	Shows the Selected Task Details screen.	Always	None	1
Search text field	Lets you type a search query in the History Task list to only display a subset of the historical tasks for the current asset.	When you enter the search query and then press Enter on your mobile device Field Service Mobile will download from the cloud a subset of the historical tasks for the current asset and show the results in History Task list.	When you've pressed the Search button without pressing the Hide Search Text Field button.	None	2
Search button	Lets you display the search text field.	Displays the Search text field.	When the Search text field is not visible.	None	3
Hide Search text field button	Hides the Search Text Field button and displays the total number of historical tasks for the current asset.	Hides the Search text field then Field Service Mobile will download from the cloud the total number of historical tasks for the current asset and show the results in the History Task list.	When the Search text field is visible.	None	4
History Data Download indicator	Informs you that Field Service Mobile is downloading data from the cloud for the history.	None	From when you first see the History Task List screen until the history data finishes downloading from the cloud. Or, when you enter a search query into the Search text field and press Enter on your mobile device the History Data Download indicator shows until the search results finish downloading.	None	5
History Task list	Shows you all the historical tasks for the current asset.	None	Always	None	6
History Task list item	Shows you the Details and Date of a historical task in the History Task list. This also functions as a button that displays the History Task Details screen when you press it.	Shows the History Task Details screen with the fields filled with values for the current historical task.	Always	None	7

History Task Details screen in detail

This screen lets you view details for the selected historical task.

Section	Task	Effect	Availability	Errors/Alerts Shown	Highlighted in Screenshot
Back button	Lets you go to the History Task List screen.	Shows the History Task List screen.	Always	None	1
Toggle Selected Task Screen Visibility button	Lets you access functions on the Selected Task Details screen. Lets you access functions on the Selected Task Details screen. The task number of the selected task is displayed inside this button.	Shows the Selected Task Details screen.	Always	None	2
Date text display field	Shows you the start date for the selected historical task.	None	Always	None	3
Assigned text display field	Shows you the primary assigned technician field for the selected historical task.	None	Always	None	4
Phone text display field	Shows you the phone number field for the selected historical task. This also functions as a button when you press it, the phone number will be sent to your mobile device’s default phone dialing app.	Launches your mobile device’s default phone dialing app.	Always	None	5
Details text display field	Shows you a job summary for the selected historical task.	None	Always	None	6
Actions text display field	Shows you the actions for the selected historical task.	None	Always	None	7
Inventory Items list	Shows you all inventory items used for the selected historical task.	None	Always	None	8
Inventory Items list entry	Shows you the Item and Quantity fields of a particular inventory item for the selected historical task. This also functions as a button that displays the History Inventory Items screen when you press it.	Shows you the History Inventory Items screen with the values for the selected inventory item in the selected historical task.	If there's one or more inventory items saved for the selected historical task.	None	9
Files list	Displays all the saved files for the selected historical task.	None	Always	None	10
Files List entry	Displays the name, description and file size of a saved file for the current historical task in the current asset. This also functions as a button that displays the History File Item Details screen when you press it.	Shows the History File Item Details screen with the current file item values in the historical task of the current asset.	If there's one or more files saved for the current historical task.	None	11

History Inventory Display screen in detail

This screen lets you view all of the inventory items that are saved for the selected historical task.

Section	Task	Effect	Availability	Errors/Alerts Shown	Highlighted in Screenshot
Back button	Lets you go to the History Task Display screen.	Displays the History Task Display screen.	Always	None	1
View Previous Historical Inventory Item button	Lets you view the details for the previous historical inventory item.	Replaces the value of the Item display text field and the Quantity display text field with the stored values for the previous historical inventory item.	If the currently displayed historical inventory item is not the first in the list.	None	2
View Next Historical Inventory Item button	Lets you view the details for the next historical inventory item.	Replaces the value of the Item display text field and the Quantity display text field with the stored values for the next historical inventory item.	If the currently displayed historical inventory item is not the last in the list.	None	3
Toggle Selected Task Details Screen Visibility button	Lets you access functions on the Selected Task Details screen. This button, positioned in the Control Bar, spans the entire width of the screen except where other buttons are placed. When the transfer order has been saved, the transfer order number shows up inside the button.	Shows the Selected Task Details screen.	Always	None	4
Item display text field	Displays the item name for the selected historical inventory item.	None	Always	None	5
Quantity display text field	Displays the quantity for the selected historical inventory item.	None	Always	None	6

History File Item Details screen in detail

This screen lets you view details of the selected file item saved for the selected historical task.

Section	Task	Effect	Availability	Errors/Alerts Shown	Highlighted in Screenshot
Back button	Lets you go to the History Task Details screen.	Displays the History Task Details screen.	Always	None	1
Toggle Selected Task Details Screen Visibility button	Lets you access functions on the Selected Task Details screen. This button, positioned in the Control Bar, spans the entire width of the screen except where other buttons are placed. The file name for the selected file item shows up inside this button.	Shows the Selected Task Details screen.	Always	None	2
View History File button	Lets you view the historical file.	The file will be launched into a new browser tab. Depending on the operating system of the mobile device being used the file, and depending on the file type, this file will either display in the new tab or be saved into the device’s permanent storage so that another app may be able to display the file.	Always	None	3
History File Size text display field	Lets you see the size of the historical file.	None	Always	None	4
History File Description text display field	Lets you see the historical file's description.	None	Always	None	5

General Notices