Correcting Electronic Invoices for Brazil

Note:

To access the Brazil Localization SuiteApp documentation in Brazilian Portuguese (Português do Brasil), see Brazil Localization.

In Brazil, when you need to amend information or submit additional details about a transaction, you must send an electronic correction letter (CC-e) to the tax authority. Sending the correction letter does not change the certified electronic invoice.

You can only send correction letters to amend electronic invoices for goods (NF-e). You can send up to 20 correction letters to amend the same electronic invoice. Electronic invoices for services (NFS-e) do not support correction letters. If you need to amend an electronic invoice for services, you must cancel the certified e-document and generate and certify a new electronic invoice.

You cannot send a correction letter to amend an e-document in the following cases:

• If the change affects tax calculation, such as the tax basis, tax rate, or the transaction’s amount.

• If the change affects the addresses of either the issuer or receiver.

• If the change affects the certification date.

In NetSuite, you can correct electronic invoices generated and certified from the following types of transaction:

• Bill credit

• Cash sale

• Import bill

• Inbound delivery

• Invoice

• Outbound delivery

If an error occurs during the e-document generation, review the E-Document Audit Trail subtab and the execution logs for the E-Document Generation Service SU script (Script ID: customscript_ei_generation_service_su). For more information about script logs, see Viewing a List of Script Execution Logs.

To correct an electronic invoice in Brazil:

1. Go to the transaction from which you generated and certified the electronic invoice you want to correct.

   • For bill credits, go to Transactions > Purchases > Enter Vendor Credits > List.

   • For cash sales, go to Transactions > Sales > Enter Cash Sales > List.

   • For import bills, go to Transactions > Purchase > Import Bill.

   • For inbound deliveries, go to Transactions > Purchases > Inbound Delivery.

   • For invoices, go to Transactions > Sales > Create Invoices > List.

   • For outbound deliveries, go to Transactions > Sales > Outbound Delivery.

2. Click View next to the transaction you want.

3. Click Create Correction Letter.

   NetSuite creates the correction letter transaction.

4. In the Correction Text field, enter the text of the correction letter.

   The text must contain a minimum of 15 characters, up to a maximum of 1000 characters.

5. Add the e-document sending information.

   1. Click the E-Document subtab.

   2. In the E-Document Package field, select an e-document package for the transaction.

      When you select an e-document package, NetSuite automatically populates the E-Document Template and E-Document Sending Method fields. You can change the selections if you want.

   3. (Optional) To enable the sending of the correction letter, in the E-Document Email Recipient field, enter the email address that will receive the e-document.

6. Click Save.

7. Click Generate E-Document.

8. Click Certify E-Document.

9. Refresh the page until the Certified E-Document Status field in the E-Document Certification subtab is set as Certified or Rejected.

10. (Optional) If the status is Certified, you can do the following:

    1. To download the XML representation of the e-document, in the Certified E-Document File field, click Download.

    2. To download the PDF representation of the e-document, in the Certified E-Document PDF File field, click Download.

    3. To send the correction letter to the defined e-document email recipient, click Send E-Document.

11. (Optional) If the status is Rejected, you can do the following:

    1. Click the E-Document Audit Trail subtab.

    2. Review the details.

    3. Click the E-Document Certification subtab.

    4. In the Return Message field, review the message.

    5. In the E-Document Certification Return field, click View.

       The e-document certification return record opens. In it, you can review more details about the e-document certification.

       Note:

       Review the return message and other error details. Depending on the error, you may need to edit the transaction and generate and send the e-document again.

Related Topics

• Electronic Invoicing for Brazil
• Setup for Electronic Invoicing for Brazil
• Electronic Invoice Generation for Brazil
• Canceling Electronic Invoices for Brazil
• Voiding E-Document Numbers for Brazil
• Assigning New Numbers to E-Documents from Brazil
• Incoming Electronic Invoices for Brazil
• Entering Cash Sales with SAT Cash Receipts for Brazil
• Posting Electronic Bills of Lading for Brazil
• GNRE for Brazil

General Notices