Installing the Application Performance Management SuiteApp

Note:

This topic applies to Application Performance Management (APM) version 2.0.0 and later versions available in the SuiteApp Marketplace.

As of March 7, 2023, you can’t use APM SuiteApp versions installed from the Search & Install Bundles page anymore. If you’re still using one of those, install the latest version from the SuiteApp Marketplace, then uninstall the old version from the Search & Install Bundles page (Bundle ID: 67350).

To set up the Application Performance Management (APM) SuiteApp, follow the steps in the table below.

Step

Related Help Topic

1. Log in to NetSuite using an Administrator role.

Roles and Accounts

2. Complete the prerequisites.

Prerequisites for the APM SuiteApp

3. Install the APM SuiteApp.

Installing the APM SuiteApp from the SuiteApp Marketplace

4. Set up access for roles and employees to use the APM SuiteApp.

Setting Up Access to the Application Performance Management SuiteApp

Prerequisites for the APM SuiteApp

Before you install the APM SuiteApp, make sure you complete these prerequisites:

  • If you’re using a non-Administrator or custom role, check that your role has View or higher access to the Documents and Files, and Perform Search permissions. Administrators can give these permissions on the Role page, under the Permissions subtab, then the Lists subtab. See Setting Permissions

  • Make sure you have permission to access APM. Administrators can access APM and give access to other roles and employees. See Setting Up Access to the Application Performance Management SuiteApp.

  • If you want to use the SuiteScript Analysis tool, make sure Server SuiteScript is enabled.

    Go to Setup > Company > Enable Features, click the SuiteCloud tab, and check that the Server SuiteScript box is selected.

Installing the APM SuiteApp from the SuiteApp Marketplace

With the standard Administrator role, follow these steps to install the APM SuiteApp from the SuiteApp Marketplace.

To install the APM SuiteApp from the SuiteApp Marketplace:

  1. Go to SuiteApps.

  2. In the Search field, enter Application Performance Management.

  3. Click the Application Performance Management (APM) SuiteApp tile.

  4. On the SuiteApp details page, click Install, then click OK.

    The installation will start.

For more information about installing SuiteApps from the SuiteApp Marketplace, see Installing from the SuiteApp Marketplace.

After installation, access the APM tools by going to Customization > Performance. Administrators can access APM by default and set up APM access for other roles and employees. For more information, see Setting Up Access to the Application Performance Management SuiteApp.

Important:

If you previously installed the APM SuiteApp from the Search & Install Bundles page, uninstall that version after you install the APM SuiteApp from the SuiteApp Marketplace. The roles and employees you set up on the APM Setup page will be automatically migrated to the Marketplace version. For more information, see Uninstalling a Bundle.

Related Topics

General Notices