Installing the Application Performance Management SuiteApp

Note:

This topic applies to Application Performance Management (APM) version 2.0.0 and later versions available in the SuiteApp Marketplace.

As of March 7, 2023, you can no longer use APM SuiteApp versions installed from the Search & Install Bundles page. If you are using any of these versions, install the latest version of the APM SuiteApp from the SuiteApp Marketplace, then uninstall the version from the Search & Install Bundles page (Bundle ID: 67350).

To set up the Application Performance Management (APM) SuiteApp, follow the steps in the table.

Step

Related Help Topic

1. Log in to NetSuite with an Administrator role.

Roles and Accounts

2. Complete the prerequisites.

Prerequisites for the APM SuiteApp

3. Install the APM SuiteApp.

Installing the APM SuiteApp from the SuiteApp Marketplace

4. Set access for roles and employees to use the APM SuiteApp.

Setting Up Access to the Application Performance Management SuiteApp

Prerequisites for the APM SuiteApp

Before you install the APM SuiteApp, complete the following prerequisites:

  • If you are using a non-Administrator or custom role, verify that your role has a View or higher level of access to the Documents and Files and Perform Search permissions. Users with the Administrator role can provide access to permissions like this on the Role page. They can locate the permission on the Permissions subtab, then the Lists subtab. See Setting Permissions.

  • Verify that you have permission to access APM. Users with the Administrator role can access APM and provide APM access to other roles and employees. See Setting Up Access to the Application Performance Management SuiteApp.

  • If you want to access the SuiteScript Analysis tool, verify that Server SuiteScript is enabled.

    Go to Setup > Company > Enable Features. Click the SuiteCloud tab. Verify that the Server SuiteScript box is checked.

Installing the APM SuiteApp from the SuiteApp Marketplace

Using the standard Administrator role, follow the procedure to install the APM SuiteApp from the SuiteApp Marketplace.

To install the APM SuiteApp from the SuiteApp Marketplace:

  1. Go to SuiteApps.

  2. In the Search field, enter Application Performance Management.

  3. Click the Application Performance Management (APM) SuiteApp tile.

  4. On the SuiteApp details page, click Install. Click OK.

    The installation process begins.

For more information about installing SuiteApps from the SuiteApp Marketplace, see Installing from the SuiteApp Marketplace.

After installation, you can access the APM tools by going to Customization > Performance. Users with the Administrator role can access APM by default and can set up APM access for other roles and employees. For more information, see Setting Up Access to the Application Performance Management SuiteApp.

Important:

If you previously installed the APM SuiteApp from the Search & Install Bundles page, you should uninstall that version after you installed the APM SuiteApp from the SuiteApp Marketplace. The roles and employees that you have previously set up on the APM Setup page are automatically migrated to the Marketplace version of the SuiteApp. For more information, see Uninstalling a Bundle.

Related Topics

General Notices