Installing from the SuiteApp Marketplace

You can install SuiteApps to your account, to make use of the customizations and configuration settings that are useful to your organization.

Important:

Some SuiteApps installed from the SuiteApp Marketplace can be managed SuiteApps. By installing the managed SuiteApp, you give permission for the SuiteApp to be upgraded by the publisher or solution provider at any time. Upgrades for managed SuiteApps are pushed out automatically to your account.

Consider the following information regarding SuiteApp installation:

• The most recent applicable version of the SuiteApp is installed to your account.

• If you no longer want a SuiteApp after it is installed, you can uninstall it from the Installed SuiteApps page.

• Objects included in the SuiteApp are created in your NetSuite account.

• Validation is performed prior to installation. For more information, see SuiteCloud Project Validation.

• Installations can be started for additional SuiteApps while existing installations are in progress. SuiteApps install in the order you click Install for each of them.

• Although SuiteApp bundles are listed in the SuiteApp Marketplace, you must install them from the Bundle Details page.

• For the SuiteApp to successfully install to your account, your role must have the necessary permissions for any custom components in the SuiteApp. If the installation fails with the error Permission Violation and a list of permissions, switch to a role that contains those permissions and then try to install the SuiteApp again.

• The SuiteApp that you want to install can include a terms of service (ToS). To proceed with the installation for such a SuiteApp, you are first required to read and accept the terms of service.

To install a SuiteApp from the SuiteApp Marketplace:

1. Go to SuiteApps.

   Note:

   The SuiteApps menu is not available for the following centers:

   • Advanced Partner Center

   • Customer Center

   • Employee Center

   • Partner Center

   • Support Center

   • Vendor Center

2. From the listed SuiteApps, identify the SuiteApp that you intend to install, and click the SuiteApp tile. The SuiteApp details page appears.

3. Go to the top right area of the SuiteApp details page and click one of the following actions:

   • Install (for SDF SuiteApps)

     (Optional) SuiteApp Terms of Service window appears. To continue with the installation process, you are first required to read and accept the terms of service.

   • View SuiteApp (for SuiteApp Bundles)

   The installation process begins.

   Installation of a SuiteApp may take some time.

   To view the installation status, see Viewing SuiteApp Installation or Uninstallation Status.

   Important:

   Although SuiteApp bundles are listed in the SuiteApp Marketplace, you must install them from the Bundle Details page. When viewing a SuiteApp bundle on the SuiteApp details page, click View SuiteApp to view and install it from the Bundle Details page. For more information, see Installing a Bundle.

   Note that you may encounter the following messages being displayed instead of the Install action:

   • If you see the message Not Compatible instead of the Install action, it means that your NetSuite account does not support the SuiteApp. A SuiteApp may be incompatible if it does not support the NetSuite version of your account.

   • If you see the message Limited Access instead of the Install action, it means that you do not have permission to install the SuiteApp.

Related Topics

SuiteApp Installation

Upgrading from the SuiteApp Marketplace

Viewing SuiteApp Installation or Uninstallation Status

Uninstalling SuiteApps Obtained from the SuiteApp Marketplace

General Notices