Handling a Returned Check Due to Insufficient Funds

What should I do if I have been notified that there were insufficient funds in my account when the recipient tried to deposit the check?

You will receive an email notification from HSBC that will include the check payment details being held because of insufficient funds in your HSBC Online Account, including a deadline of when the account must be funded to support settlement.

For instructions about how to make a one-time payment to fund your HSBC Online Account, see Making Money Transfers.

For rejected payments, you will be required to manually void the payment on your Payment Automation dashboard and submit a new payment. To void a payment, click the Payments tab on the left navigation pane, select a payment, and click Void.

Related Topics

Payment Automation SuiteApp
Frequently Asked Questions about Payment Automation

General Notices