Ship Central Preferences

You can set up additional capabilities to support shipping services that may be offered by your carriers. These include international shipping, third-party billing, and return labels. For shipping labels, you can display your default logo and more shipment references.

Before you set the international shipping and third-party billing preferences, you can review the list of setup procedures in these topics:

• International Shipping for Ship Central

• Third-party Billing for Ship Central

International Shipping for Ship Central

You can set up international shipping for the Ship Central app by completing the following procedures:

1. Enable international shipping in NetSuite – You can skip these procedures if you already use international shipping in NetSuite.

   • Enable the required features for International Shipping. See Enabling Features for NetSuite Ship Central.

   • Enable the International Shipping setting. See Updating Shipping Settings.

2. Set up international shipping for the Ship Central app.

   • Set the International Shipping preference and settings for tax IDs, content type, and non-delivery instructions. For international shipments to Canada through USPS, you can also enable delivered duty paid. See Setting Shipping Preferences.

   • Sync your carriers to connect services for international shipping. See Managing Your Shipping Integration.

   • Create shipping items for international shipping services. See Creating Shipping Items for your Shipping Services.

   • Update the items that you want to ship internationally with the manufacturer details. See Creating Items for Ship Central.

Third-party Billing for Ship Central

If you charge shipping costs to third parties, you can enable third-party billing for the Ship Central app by completing the following procedures:

1. Set the Third-party Billing preference and settings for third-party accounts. See Setting Shipping Preferences.

2. Sync your carriers to connect services for third-party billing. See Managing Your Shipping Integration.

Setting Shipping Preferences

The Shipping Preferences page provides settings to enable additional shipping capabilities for the app and labels for shipping. If you use multiple subsidiaries and locations, you can assign one shipping preference record to a subsidiary. You can also assign one preference record to each location within a subsidiary.

Enabling international shipping includes setting up tax identifiers based on your Charge Tax To preference on the Shipping Preferences page. Note the following guidelines:

• If you charge tax to the shipper, you can enter multiple tax IDs on this page based on the country of destination. Alternatively, you can enter the SSN, TIN, or National business identification number on the Company Information page. You do not need to enter them again on this page. For more information about company information, see Enter Basic Company Information.

• If you charge tax to the recipient, you can update customer records of recipients with the tax registration number. For more information, see Entering Financial Information on the Customer Record.

Enabling third-party billing includes adding the third-party billing accounts on the Shipping Preferences page. The following options are available for setting up third-party accounts:

• On the Shipping Preferences page, you can add third-party accounts per customer and per carrier.

• In customer records, you can assign a single third-party account only for FedEx, UPS, or both carriers.

• On the Company Information page, you can assign one third-party account each for FedEx or UPS.

You do not need to set up the same billing account on all of these records or pages.

To set shipping preferences:

1. Using the Ship Central Manager role, go to Ship Central Setup > Ship Central Preference > Ship Central Preference.

   The Ship Central Preferences page appears.

2. From the Ship Central Preferences List, click New Ship Central Preferences to create another preference record. Alternatively, to update an existing one, click Edit next to its name.

3. On the Ship Central Preferences page, provide the basic details in the following fields:

   • Name – Enter a unique name for the preferences record.

   • Subsidiary – (Optional) Select the subsidiary to which you want to assign this preference.

   • Location – (Optional) If you have multiple locations, you can select one within the subsidiary.

4. To set up additional shipment references that your carriers may support, select values in the following fields:

   1. Shipment Reference #2 – Select the source field for the second reference that you want to show on shipping labels.

   2. Shipment Reference #3 – Select the source field for the third reference that you want to show on shipping labels.

   Shipping labels display only the first 30 characters of the actual values obtained from these reference fields. For more information, see Printing Labels and Documents for Shipping.

5. To set up international shipping for the app, check the Enable International Shipping box, and then set values in the following fields:

   Note:

   These preferences become available and required only when you enable international shipping for the app. Your settings in these fields do not apply to local shipments.

   1. Shipment Contents – Select a content type to identify your international shipments. You can select one of the following types: Gift, Merchandise, Returned Goods, Documents, or Sample.

   2. Non-Delivery Instructions – Select the instructions you want to apply in case of non-delivery. You can select one of the following preconfigured instructions: Return to Sender or Treat as Abandoned.

   3. Charge Tax To – Select whether you want to charge taxes, duties, and other fees to the Shipper or Recipient.

6. If you choose to charge taxes to the shipper and you want to add your tax IDs on this page, do the following:

   1. On the Tax Identifiers subtab, click New Tax Identifiers.

   2. In the Name field, enter a unique name for this tax identifier record.

   3. In the ID Type field, select one of the following supported tax ID types:

      Tip:

      Based on the ID type, be sure to enter the corresponding ID number on the Company Information page. For instructions, see Enter Basic Company Information.

      • VAT – Value-Added Tax identification or registration number

      • SSN, TIN, PAN, or EIN – taxpayer ID numbers

      • IOSS – Import One-Stop Shop number

      • EORI – Economic Operators Registration and Identification number

      • VOEC – VAT on E-Commerce number

   4. In the Issuing Authority field, select the country that provides the ID.

   5. Click Save.

   To add another tax identifier, repeat this step.

7. Depending on other services provided by your carrier, you can check the box for the following settings:

   • Apply Saturday Delivery on App – To enable the Saturday Delivery setting on order transactions and on the app, you can check this box.

     Regardless of your Saturday Delivery setting on an order, you can enable or disable it on the app for the entire shipment. However, note that some carriers may not provide this service for local or international shipments.

     On the app, you can view the adjusted shipping cost to include any Saturday delivery charges from carriers. This adjustment to the cost do not reflect when you calculate the shipping cost on the associated order transaction.

   • Enable USPS Canada Delivered Duty Paid - If you ship to Canada through USPS and want to prepay the delivered duty, you can check this box.

     This preference applies automatically to international shipments to Canada through USPS. It may also depend on the shipping service.

   • Enable 3^rd Party Billing for FedEx Ground Collect – If you use FedEx Ground shipping methods, you can check this box. It enables carriers to bill a recipient or third party who uses FedEx Ground COLLECT.

     If you use this shipping method to a shipment, the app displays (Billed to Third Party) for the estimated shipping cost.

8. To choose your shipping address validation setting, in the Address Validation field, select one of the following options:

   • Validate – The default setting that fully validates shipping addresses before you can print labels and ship packages. It includes validation of the Address 1 details and providing a matching shipping address on the app. On the order transaction, you can also fully validate the address when you click the calculate icon for the shipping cost.

     Address validation is also enabled if you leave this field blank.

   • Do not validate – If you choose this option, you can obtain rates, print labels, and ship packages even if the shipping address cannot be found from the carrier’s directory. It disables full shipping address validation on the app and on the NetSuite UI when you click the calculate icon for the shipping cost. It does not verify whether an address is residential. It does not disable basic validation done by the carrier to verify the country, city, and postal code.

   For more information, see Shipping Address Validation.

9. To set up third-party billing for the app, check the Enable Third-party Billing box.

10. If you want to add the third-party billing accounts on this page, do the following:

    1. On the Third-party Billing Accounts subtab, click Add.

    2. In the Customer field, select the name of the customer you want to associate with this billing account.

       Depending on the shipping service or carrier, this third-party billing account applies to all local and international shipments for this customer.

    3. In the Shipping Carrier field, select the carrier that provides third-party billing to associate with the account.

    4. In the Account Number field, enter the account number of the customer or third party.

    5. In the Country field, select the country code associated with the billing account.

    6. In the Zip Code field, enter the zip or postal code associated with the billing account.

    7. Click Save.

11. To print your default company logo on shipping labels, check the Print Default Logo box.

    You must sync the default logo to obtain the path from your ShipEngine account. If you update the logo or select a different default logo, you must resync it. For instructions, see Managing Your Shipping Integration.

12. To set up return labels for local shipments, check the Print Return Labels box.

13. Click Submit.

Related Topics

NetSuite Ship Central

NetSuite Ship Central Setup

NetSuite Ship Central FAQs

NetSuite Ship Central Roles and Permissions

General Notices