Creating Classifications
New classifications can be added to an existing agreement by heading to Setup > Wage > Agreements, select and agreement and click Classifications > Create New Classification. Creating new classifications will take you through the New Classification Wizard:
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Classification name is where you provide the new classification's name e.g. "FT Level 1"
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Level is where you provide the Grade of the classification such as Level 1, Level 2, etc.
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This gives WFM a concept of what level each classification is, allowing smarter rules around escalating between different classification levels.
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Availability allows you to select which Employment Types (Casual, Part Time, Full Time) can be assigned to this Classification. This helps to prevent the possibility of Casual employees being assigned to a Full Time classification, for example.
This section is also used to set up any Job-based escalation on a classification. Any jobs assigned to a classification on this page will then trigger that classification. For example, linking a "Front of House" job to a classification will mean that classification will be used whenever the Front of House job is worked.
Job escalation will only occur when moving an employee up to a higher classification level. WFM will never allow an employee to be "escalated" to a lower level.
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Conditions is where you select which conditions will apply to this classification, based on the conditions that currently belong to the agreement. This section also allows a Penalty Loading to be provided for each condition (e.g. 100% for Regular Hours, 200% for Public Holiday).
For more information about managing conditions, please visit this page.
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Age ranges is where the age lines required for the classification are added. By default, ages for Under 18 Years to 20 Years and older will be used. Ages can be removed by selecting the "Stop sign" icon, and extra ages can be added by selecting the "+" icons. You can also set the loading of each age under Percentage of adult rate.
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Rates will show a table to fill in the rates for the new classification. You can either fill this table in manually for each rate, or you can use the small "arrow" button (highlighted below) to automatically calculate the rates from the adult regular hours rate. These calculations will be based on the loadings you have provided under Conditions and Age ranges.
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Confirm will show a summary of the classification, allowing you to review the information you've provided before the final creation. If you do pick up on anything that needs to be corrected, you can select the step (Level, Availability, etc.) at the top of the screen to head back there to update any details. You can then click Create under Confirm to finish the classification.
Please note that it is currently not possible to add or remove Age Lines from an existing classification, so it is important to ensure that any ages you require are included on creation.
Please note: Once a classification has been assigned to any employees, it cannot be removed. Any classifications that are not assigned to be used can be deleted if required.
Now that you've created your classifications, these will need to be assigned to your employees' profiles to make sure that your wages calculate correctly.