Pick Task Reversal
Pick task reversals undo the order picking and remove the picked quantity to set it back to zero. Regardless if you reverse fully or partially picked quantities, the status of the line is set to Done status. Item fulfillments of completed lines that you reverse are deleted. You can release order lines associated with reversed pick task lines in another wave.
During a reversal, you cannot specify the quantity you want to reverse. You can reverse all the picked quantities within a pick task line. For orders of kit/package items, you must reverse all components at the same time.
You can reverse failed pick task lines if you want to release the associated order line in another wave, for instance. Note that you cannot reverse lines that have the Override Fulfillment Creation setting enabled. For more information, see Updating or Deleting Pick Tasks Generated from Waves.
For locations with bins, you return picked quantities back to the bin from which they were picked. If you want to select the destination bin on the app, you can activate the Choose bins for reversed pick task items? rule.
Using the NetSuite user interface or app, you can reverse pick tasks with fulfillments that have not yet been marked Shipped. You cannot directly reverse pick tasks for pending billing or billed orders. Before you can reverse them, you must delete the fulfillment records first. For more information, see Voiding, Deleting, or Closing Transactions.
If you use the Ship Central app to pack orders, you can also reverse pick tasks for those orders. The app deletes associated pack cartons and pallets, including printed labels and related documents. For more information, see Ship Central Packing.
To reverse pick tasks, see the following topics:
Reversing Pick Tasks Using the NetSuite UI
Follow this procedure to reverse pick task lines within the NetSuite UI.
To reverse pick tasks using the NetSuite UI:
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Using the Warehouse role, go to Shipping > Picking > Reverse Picks.
Important:Do not use the Pick Reversal menu option available from the previous version of NetSuite WMS.
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On the Reverse Picks page, in the Location field, select the warehouse location where the pick tasks have been released.
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Search for the pick tasks you want to reverse by doing one of the following:
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To search by wave transaction, in the Wave # field, enter the number of the wave transaction.
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To search by order transaction, in the Transaction Type field, select one of the following transaction types: Sales Order or Transfer Order. Then, in the Transaction # field, enter the number of the order transaction.
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Click Display.
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On the Line Items subtab, in the Reverse Pick column, check the box next to each pick task line you want to reverse.
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Click Submit.
Reversing Pick Tasks on the App
Follow this procedure to reverse pick task lines through the NetSuite WMS app.
To reverse pick tasks through a mobile device:
If you transfer the items to a temporary bin, you can perform a bin transfer to move them to their storage bins. You can view updates to the wave and order transactions associated with the reversed pick tasks.
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Access work order reversal by doing the following:
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On the WMS app, tap the menu
icon at the top-left corner of the screen, and then tap Main Menu. -
On the Main Menu, tap Picking.
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On the Picking menu, tap Reverse Picks.
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On the Select Order Type page, tap one of the following order types: Sales Order or Transfer Order.
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On the Enter Wave or Order page, in the Scan/Enter Wave or Order # field, scan or enter the wave or order number. If you enter the data, tap Enter Wave/Order # to proceed.
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On the Select Pick Task Line page, from the Line Items list, tap the order associated with the pick task you want to process.
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On the Pick Task Line Details page, you can review the item and picking details for the task.
For kit items, a message appears to inform you that all pick tasks for other kit components are also reversed.
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If you can choose the destination bin, in the Scan/Enter Bin field, scan or enter the bin to which you want to transfer the reversed items. Alternatively, in the Original Bin field, you can tap the bin to transfer them to the bin from which they had been picked.
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Tap Reverse.