Voiding a Change Order
As of NetSuite version 2020.1, it's impossible to delete a subscription change orders, except for Renew–New change orders. For all other change order types, instead of deleting, void subscription change orders. For information about change order types, see SuiteBilling Change Orders.
A voided change order can't be edited. Suspend and Reactivate change orders can be voided only if their effective date is in the future; otherwise, there is no Void button.
To void a change order:
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If needed, find and open the change order record to void. For the navigation path of a change order, refer to the procedure for the type of change order you want to find. For example, for an activation change order, see Activating a Subscription.
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On the change order record, click Void.
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For change orders that are the type that can clear revisions, void the change order first, then clear the revisions. See Clearing Revisions.
Using SuiteScript, you can search for, view, and void change orders. The SuiteScript delete methods, version 1.0 nlapiDeleteRecord or version 2.0 record.delete, void subscription change orders instead of deleting them. When searching for subscription change orders in SuiteScript, use the Status field to filter out voided change orders and show only active ones.