Activating a Subscription

To activate a subscription, you must first move all the subscription line items to the Pending Activation status. When all subscription line items are in Pending Activation status, the Activate button appears. After you set the effective date on the Activation change order and check each line item, the subscription becomes active. For fundamental information about change orders, see SuiteBilling Change Orders.

Change orders are date-sensitive.

To activate a subscription:

  1. Go to Transactions > Subscriptions > Create Subscriptions > List.

    Tip:

    You can create saved searches to make it easy to find subscriptions. You also can:

    • Look in the Recent Records tab for recently completed subscriptions.

    • Enter the subscription name or subscription ID into the Global Search field.

  2. For the subscription you want to activate, click the subscription name to open the subscription in edit mode or click Edit.

  3. For lines defined as optional in the subscription plan that are in the Not Included status:

    1. On the Lines subtab, check the Include box.

    2. Click OK.

  4. Change the Status field from Draft to Pending Activation.

  5. Click Save.

  6. Repeat these steps for each line item.

  7. At the top of the page, click Activate.

  8. On the Subscription Change Order – Activate page, check the Apply box for the items you want to activate. The status of every line item must be Pending Activation.

  9. Click Save.

Subscription Change Order - Activate record.

Related Topics

General Notices