Terminating a Subscription Line Item
Terminating a subscription is a line-level action. When you terminate a subscription line item, you can edit it on or before the termination date. After a subscription line is closed or terminated, the subscription line is locked from all edits. If you want to terminate a subscription using the Terminate change order, you must first terminate each subscription line item.
After a line item is terminated, the status of the line item changes to Terminated the day after the termination date. For example, if you terminate a subscription at 8:00 a.m. on July 1, the termination change order does not take effect until 11:59 p.m. If there is a daily charge or prorated charge for the subscription, the customer is charged for July 1. Any future charges are canceled. If a subscription line item is terminated in error, you must enter a new subscription item. You cannot change the subscription line item status after it is set to Terminated.
To terminate a subscription line item:
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Go to Transactions > Subscriptions > Create Subscriptions > List.
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Click the Edit link associated with the subscription for which you want to terminate line items.
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From the Actions menu, select Terminate.
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In the Effective Date field, enter or select a date for the termination.
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For the line item you want to terminate, check the Apply box.
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Click Save.
Related Topics
- Creating a New Stand-alone Subscription
- SuiteBilling Change Orders
- Creating a Subscription from a Transaction
- Updating a Subscription on a Transaction
- Adding Line Items to an Existing Subscription
- Activating a Subscription
- Creating Usage Records
- Managing Rating Runs
- Suspending a Subscription Line Item
- Reactivating a Subscription Line Item
- Modifying Pricing
- Renewing a Subscription
- Adding Renewal Information to Subscription Plans