Updating a Subscription on a Transaction

You can update the associated sales transactions with any updates made to a subscription. Updating this information ensures that the transaction reflects the correct subscription information and totals. Subscriptions must be in the Draft status. When a subscription enters the Pending Activation status, you can no longer update the associated sales transactions with any updates made to the subscription.

When a sales transaction needs updating, NetSuite displays a warning message in the top left corner of the screen.

Sales Order page with warning message to update the sales transaction.

To update the subscription information in a sales transaction:

  1. Go to the sales transaction associated with the modified subscription.

  2. In the warning message, click the link to update the subscription information.

  3. To save the updated sales transaction, click Save.

Related Topics

General Notices